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del Lago Resort & Casino

4.2

About this business

Location details

1133 NY-414, Waterloo, NY, 13165, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 3:00 a.m.
Tue8:00 a.m. to 3:00 a.m.
Wed8:00 a.m. to 3:00 a.m.
Thu8:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.215,474 reviews
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Mark's profile image
Mark 
a year ago

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us again in the future! 

John's profile image
John 
a year ago

Xxx 

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us again in the future! 

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Brandon 
a year ago

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us again in the future! 

David's profile image
David 
a year ago

Noticed right off the bat no hand soap in bathroom, floor by window near were furness/ air conditioning was soaking wet & when showered was no water pressure at all just barely sprayed out. Have stayed there several times and this is first time had complaints. 

Jackie's profile image
Jackie 
a year ago

very clean rooms, hotel well maintained clerks very helpfulls 

Business response:

Thank you for the Outstanding Review! We hope to have you back with us soon! 

Kristine's profile image
Kristine 
a year ago

Business response:

Thank you for your Outstanding Review! We look forward to having you stay with us again in the future! 

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Margaret 
a year ago

I absolutely loved our room but it was sort of weird that one light switch controlled all the lighting in the room except for the bathroom. 

Business response:

Thank you for the Outstanding Review! We apologize for this inconvenience with the lights in your room! We do have multiple switches for the lamps and lights in the rooms by the headboards, we're so sorry this wasn't informed to you!We hope to have you back with us soon! 

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Lisa 
a year ago

First and foremost, the hotel was incredibly clean. The appointments in the room were perfect. We stayed in a room with a king bed. Second, the bed was incredibly comfortable with the pillows being so fluffy there was only need for one. Room temperature was easily controlled. Third, the employees were incredibly courteous and helpful. I cannot remember a time in my recent past where the employees were this friendly. I would highly recommend a stay here. I know my husband and I will be coming back. 

Business response:

Thank you for the Outstanding Review! We hope to have you back with us soon! 

Mark's profile image
Mark 
a year ago

Rooms were nice and it was very quiet. Staff was very accommodating. 

Business response:

Thank you for the Outstanding Review! We hope to have you back with us soon! 

Frequently asked questions about del Lago Resort & Casino

How is del Lago Resort & Casino rated?

del Lago Resort & Casino has a 4.2 star rating with 15,474 reviews. 

When is del Lago Resort & Casino open?

del Lago Resort & Casino is closed now. It will open at 8:00 a.m.