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del Lago Resort & Casino
- Casinos
- Waterloo, NY
About this business
This resort and casino offers headlining entertainment and endless gaming action! del Lago Resort and Casino delivers a world-class gaming experience in the quiet community of Waterloo in Upstate New York. Named as one of the Top 5 hotels in the country by USA Today and a AAA four-diamond property.
Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Henry, We appreciate your feedback and are glad to hear about your great experience while visiting our resort. We hope you plan on returning again soon.
Business response:
Thank you for your Outstanding Review! We look forward to having you stay with us in the future!
Business response:
Walter, We appreciate your feedback and are glad to hear about your satisfactory stay. We hope you return again in the future so we may earn a 10 out of 10 rating.
the front desk employees are wonderful, helpful and accommodating. Love the rooms and hotel
Business response:
Heather, We appreciate your feedback regarding our resort and we're thrilled to hear that our Front Desk staff provided exceptional guest service. We understand the importance of first impressions, and we hope you'll plan on visiting our resort again in the future.
Business response:
Christine, We appreciate your feedback and are glad to hear you had a great stay. Your positive feedback validates our team's effort to cultivate the best possible guest experience. We hope you return again soon!
Always a must stay when I visit NY
Business response:
Carolyn, We appreciate your continued loyalty and patronage and look forward to future visits.
Business response:
Paula, We appreciate your feedback and are glad to hear you enjoyed your visit. We hope you return again soon!
Room Only concern was when got to room there was no towels in bathroom for shower. Told from desk and they dropped towels but no wash cloths. Love there accommodations and casino.
Business response:
Kimberly, Your feedback is greatly appreciated. We regret to hear that there weren't towels stocked in the room for your arrival. We will share your feedback with Housekeeping to ensure our rooms are fully prepared for our guests.
Business response:
Gerry, We appreciate you staying with us and hope you return again soon should your travels bring you to the area.
Frequently asked questions about del Lago Resort & Casino
How is del Lago Resort & Casino rated?
del Lago Resort & Casino has a 4.5 star rating with 12,980 reviews.
When is del Lago Resort & Casino open?
del Lago Resort & Casino is open now. It will close tomorrow at 12:00 a.m.