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Denny Menholt Toyota
- Car Dealers
- Rapid City, SD
About this business
Denny Menholt Toyota in Rapid City, SD treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer, we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.
Location details
1920 E Mall Dr, Rapid City, SD, 57701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They broke a part taking my engine apart and charged me for the part they broke also bad service when calling in always sent to voicemail. Not a good Toyota dealer has seen better in my 50 years of living.
I’ve had difficulty with the service department multiple times. Examples: today my car was done at 5 and I could see it and the service rep never came to get me, after waiting 30 minutes I finally went to her. The time before, I was there for brakes and I live almost an hour away, I arrived to be told oh we don’t have the parts come back tomorrow. That would have been great to know before driving all that way- Twice!
The absolute worst customer service! Bought a car in April 2022 and it’s now September of 2022 and I still don’t have my license plates and tags! The title paperwork was sent in by the title manager with whiteout on it!! 🤦🏻♀️ Absolutely no reason that I should have to fight for them to do their job and now they refuse to respond to my emails or calls!!
Absolutely rude! Being yelled at by an employee is truly uncalled for. I wish I didn’t not have to return for work on my vehicle here.
My wife had her 15K mile service accomplished at the service center. After she drove 2 hours home, the next morning, she seen that there was oil leaking on the garage floor. When I was able to look at it, I opened up the hood and seen that the engine compartment was covered in oil. The issue was the oil cap was not installed. I called the service manager and explained the situation. He said that they don’t even do an oil change for the 15k mile service. So I asked how come the oil cap was removed in the first place and wasn’... read more
My appointment was at 10:00 and it was 2:00 and still not done putting tires on my 4 runner. Appointments don’t mean anything. Plan on a day off!
We stressed to the salesman more than once that we would buy the vehicle but needed them to help us with our out of state registration. We said more than once this was a condition of the sale and they agreed to help. After we signed the papers they did not follow through and now we are left with trying to figure it all out. They were all great about getting the deal done but when the time came to help us they pretty much told us we were on our own. We called the salesman and told him what we needed them to do but he never le... read more
Give me my money back!
After purchasing four vehicles and servicing them at this dealership we were told that they would no longer service our vehicle and hung up on us. This after spending $1400 to eliminate a clunk in the front end. We were told it was fixed, picked it up and it sounded the same, then were told it was an old vehicle with 200k miles on it and it could be anything. It has 196k miles and we PAID for an estimate and were assured by the service manager it was fixed. I have never had a service person hang up on me and refuse my busin... read more
Frequently asked questions about Denny Menholt Toyota
How is Denny Menholt Toyota rated?
Denny Menholt Toyota has a 4.4 star rating with 1,301 reviews.
When is Denny Menholt Toyota open?
Denny Menholt Toyota is closed now. It will open tomorrow at 8:00 a.m.