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Dent Mechanic Group Auto Hail Repair
- Dallas, TX
About this business
Location details
11333 Emerald St, Dallas, TX, 75229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Like others, after a hail storm I was visited by a representative of Dent Mechanic offering services to repair the hail damage on my car. I was skeptical at first because he was very adamant and would go to my house unexpectedly to see if I was ready to proceed and start the process and kept referring to their reviews. After a few weeks I finally decided to let them do the hail repair on my vehicle due to the convince (or so I thought) of them picking up the car and bringing a rental for the duration of the repair. The day ... read more
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RecommendedMy Passat was taken from Copperas Cove, TX the Guy Tim kept me informed the entire time but failed to inform me of the quality of his workers. Jamaal Thomas brought be back my Passat around 9 pm which already alerted me that their was going to be issues if I could see them. Yea the hail damage was fixed but, now my car has new dings, metal shavings, scratches all over it. It stuck all over the trunk and the rear panel of my car all kinds of debris stuck to my paint and windows. My car paint is scratched, dents hunch the name... read more
They came to our door asking if they could fix a few dents on our Tahoe. I then see they got $3500 from our insurance 🤨 due to that claim I can't get better insurance! What a scam!
After telling them we were not interested, they trespassed on our property and put additional fliers on one of our cars. Completely unprofessional and pushy.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lindsey. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.
They were suppose to replace the roof of our truck. They did not all they did was BONDO it and it's all bubble and paint is coming off. Also they sent us so many invoices we kept paying and then they came back months later and asked us for more money, I asked what it was for and they just said the work. NO detail statement nothing. I questioned that this was more that what the insurance sent us and then they hung up. I called back to to get a statement to give to insurance and the girl cussed me out and hung up. Now they se... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Markee. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.
I have “no soliciting” signs posted in multiple places on and around my front door. Please stop hanging your adverts. If I want your services I will come to you.
The owner Daniel, is trash. His service and his attitude. This is how it started. We allowed them to repair the hail damage done to our vehicles. My wife's vehicle was returned with a messed up hood and trunk. The alignment was off on both. The hood would not open and when I attempted to do so, the alignment was so off that if took paint off the vehicle and lifted the side panel up. That comes from not checking your work. Zero diligence. Life happens and I never got upset. I simply allowed them to fix it and I never complain... read more
RecommendedAgradezco infinitamente al Sr Armando Winkler por su amabilidad y explicarme todo en español , muchas gracias 🙏.
Business response:
Eliana, gracias por tu amable comentario. Estamos muy orgullosos de Armando y su talento en el servicio al cliente, y estamos encantados de poder atender a nuestros clientes de habla hispana. Gracias nuevamente, Eliana, y lo más importante, gracias por tu negocio.
Frequently asked questions about Dent Mechanic Group Auto Hail Repair
How is Dent Mechanic Group Auto Hail Repair rated?
Dent Mechanic Group Auto Hail Repair has a 4.8 star rating with 1,756 reviews.
When is Dent Mechanic Group Auto Hail Repair open?
Dent Mechanic Group Auto Hail Repair is closed now. It will open at 9:00 a.m.