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Dent Mechanic Group Auto Hail Repair
- Dallas, TX
About this business
Location details
11333 Emerald St, Dallas, TX, 75229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
After telling them we were not interested, they trespassed on our property and put additional fliers on one of our cars. Completely unprofessional and pushy.
Business response:
Thank you for providing your feedback and letting us know about this issue, Lindsey. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.
They were suppose to replace the roof of our truck. They did not all they did was BONDO it and it's all bubble and paint is coming off. Also they sent us so many invoices we kept paying and then they came back months later and asked us for more money, I asked what it was for and they just said the work. NO detail statement nothing. I questioned that this was more that what the insurance sent us and then they hung up. I called back to to get a statement to give to insurance and the girl cussed me out and hung up. Now they se... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Markee. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.
I have “no soliciting” signs posted in multiple places on and around my front door. Please stop hanging your adverts. If I want your services I will come to you.
The owner Daniel, is trash. His service and his attitude. This is how it started. We allowed them to repair the hail damage done to our vehicles. My wife's vehicle was returned with a messed up hood and trunk. The alignment was off on both. The hood would not open and when I attempted to do so, the alignment was so off that if took paint off the vehicle and lifted the side panel up. That comes from not checking your work. Zero diligence. Life happens and I never got upset. I simply allowed them to fix it and I never complain... read more
RecommendedAgradezco infinitamente al Sr Armando Winkler por su amabilidad y explicarme todo en español , muchas gracias 🙏.
Business response:
Eliana, gracias por tu amable comentario. Estamos muy orgullosos de Armando y su talento en el servicio al cliente, y estamos encantados de poder atender a nuestros clientes de habla hispana. Gracias nuevamente, Eliana, y lo más importante, gracias por tu negocio.
RecommendedGreat experience with the paint less dent repair. car came back cleaner than when it went into the shop. Car looks fantastic.
Business response:
Thank you for the shout out on Facebook, Jeff. We are happy to have great customers like you.
RecommendedThis is the second time that I have used Dent Mechanic Group and both of my experiences were fantastic. Quality work, 5 star service, along with timely communication. I highly recommend trying them out!
Business response:
Mr. Fish, thank you for your kind words and great review. We are here for you, Sir, should you ever need us again.
RecommendedI'm certain everyone reading this has heard of the "red carpet " treatment. Wait for it....... Well the Dent Mechanic Group has elevated the aforementioned thought process and has perfected what I call world-class " GOLD CARPET" treatment. As a consumer first and a now devoted customer I was blown away by the delivery process of my rental to the craftsmanship that went into restoring my vehicle to its condition before the hailstorm. There was no out of pocket expense for the rental and they waived my deductible. Now for thos... read more
Business response:
Mr. Turner, the honor was all ours! Thank you so much for a wonderful review. From the back of the house to the front of the house, your review has inspired ALL our teammates. This kind of review is always our goal and we are overjoyed we succeeded with you! Thank you again, Mr. Turner. (And for your great reviews on Yelp, Google and Better Business Bureau as well.)
RecommendedGreat work, no hassle! Door to door service and managed everything with insurance and car rental. Could not have been easier!
Business response:
Mindy, thank you for your wonderful review! Our Zero Out Of Pocket Concierge Auto Hail Repair is a huge HIT here in the DFW area. And we are overjoyed we exceeded your expectations. Thank you again for your kind words, but most importantly, thank you for your business.
Frequently asked questions about Dent Mechanic Group Auto Hail Repair
How is Dent Mechanic Group Auto Hail Repair rated?
Dent Mechanic Group Auto Hail Repair has a 4.8 star rating with 1,709 reviews.
When is Dent Mechanic Group Auto Hail Repair open?
Dent Mechanic Group Auto Hail Repair is closed now. It will open at 9:00 a.m.