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11333 Emerald St, Dallas, TX, 75229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Great experience with the paint less dent repair. car came back cleaner than when it went into the shop. Car looks fantastic.
Business response:
Thank you for the shout out on Facebook, Jeff. We are happy to have great customers like you.
This is the second time that I have used Dent Mechanic Group and both of my experiences were fantastic. Quality work, 5 star service, along with timely communication. I highly recommend trying them out!
Business response:
Mr. Fish, thank you for your kind words and great review. We are here for you, Sir, should you ever need us again.
I'm certain everyone reading this has heard of the "red carpet " treatment. Wait for it....... Well the Dent Mechanic Group has elevated the aforementioned thought process and has perfected what I call world-class " GOLD CARPET" treatment. As a consumer first and a now devoted customer I was blown away by the delivery process of my rental to the craftsmanship that went into restoring my vehicle to its condition before the hailstorm. There was no out of pocket expense for the rental and they waived my deductible. Now for thos... read more
Business response:
Mr. Turner, the honor was all ours! Thank you so much for a wonderful review. From the back of the house to the front of the house, your review has inspired ALL our teammates. This kind of review is always our goal and we are overjoyed we succeeded with you! Thank you again, Mr. Turner. (And for your great reviews on Yelp, Google and Better Business Bureau as well.)
Great work, no hassle! Door to door service and managed everything with insurance and car rental. Could not have been easier!
Business response:
Mindy, thank you for your wonderful review! Our Zero Out Of Pocket Concierge Auto Hail Repair is a huge HIT here in the DFW area. And we are overjoyed we exceeded your expectations. Thank you again for your kind words, but most importantly, thank you for your business.
Returned my message almost immediately & provided great information about how insurance companies work regarding total loss. A++++++ ⭐⭐⭐⭐⭐
Not a great experience. It took 3 weeks to get my car after I had to call and check on my car no updateds like was stated on their website. No professionalism at all. When my car was returned it was dirty inside and out. The Guy had his family in my car. His kid spilled crumbs all in my car. My panels in my car were not in place. Paint everywhere inside and out. Not a happy customer at all. Promises not kept as promised missing parts off my car NOT HAPPY AT ALL
Business response:
Thank you Ulisa Lathon - Sorry again about the issues we caused on the front end.
Not a great experience. It took 3 weeks to get my car after I had to call and check on my car no updateds like was stated on their website. No professionalism at all. When my car was returned it was dirty inside and out. The Guy had his family in my car. His kid spilled crumbs all in my car. My panels in my car were not in place. Paint everywhere inside and out. Not a happy customer at all. Promises not kept as promised missing parts off my car NOT HAPPY AT ALL
Dent Mechanic Group Auto Hail Repair has a 4.8 star rating with 1,756 reviews.
Dent Mechanic Group Auto Hail Repair is closed now. It will open at 9:00 a.m.