Dental Care of Greensboro

David M. 

on Birdeye

2 years ago

Appt was supposed to be at 2PM, but it was nearly 3PM by time they called me back from lobby. If they were running behind, would rather reschedule than wait an hour past appt time so I can manage other obligations. 

GEORGIA G. 

on Birdeye

2 years ago

In the beginning it started out great until the hidden charges. George was very condescending during his explanation. Insurance company provided more help that he did. Asked to speak to a manager, still waiting. Crown is now additional three weeks delayed while the temporary keeps falling out. Will never return here. 

Vandana D. 

on Birdeye

2 years ago

This was the most painful dental cleaning I have ever had . Dental hygienist was rushing and caused a lot of pain. Will not go again. 

Michael M. 

on Birdeye

2 years ago

First off there was a employee meeting being held in the waiting area during business hours. Thought that was unprofessional hygienist went backwards from most normal cleaning and didn’t floss my teeth and had several interruptions instead of one co pay there was six total thought that was not fair to someone on Medicare and told I needed a crown that I would have to pay out of pocket that was way to expensive 

Brian C. 

on Birdeye

3 years ago

I consulted with Dr. Gross, during a cleaning, who asked if I was interested in Invisalign and I explained that I was, however I have always been told by other dentists that movement of my crossbite would be difficult with Invisalign. The Dr. was very confident that he could get me into Invisalign with a good result. I also had a recession issue that would need surgery from a specialist that he could not do on site, so I researched this and found a periodontist to work with the gum issue on two other teeth. After reviewing ... read more

Denise G. 

on Birdeye

6 years ago

Horribke unprofessional, the dental assistant was the worst!!! She was unorganized, lazy, I had an approval paddle from Mt doctors office which gave permission to is regular meds and narcotics being that I was pregnant no one inquired, Dr. Shruger was he's fire the most part his assistant was terrible was not capable of taking a prepare x-ray and had the audacity to tell the DDS I couldn't bite down due to pain????? I was bottom show perfectly fine, she was even unable on how to print the x-rays, so they offered me to ... read more

Eileen B. 

on Birdeye

6 years ago

Staff was as friendly and attentive. I had some insurance and billing questions prior to my next appointment. I called office and spoke to someone who said the billing person was out to call back.I called 3 times it went to voicemail (probably busy). I left a message but never received a returned. Phone call. 

Andrea R. 

on Birdeye

6 years ago

First visit I needed five teeth bonded. One was upper and four lower. No decay or cavities in over 16 years. They scheduled me for another day so it would be second visit. The girl assisting almost downed me and seemed to have no idea how to use the instruments. She also worked on me after immediately coming in from a smoke break. Yuk! All my teeth had surface roughness and no straight edges across the top. The dentist had filled s tooth for decay which there was none and the filled area on the side is bright white and all t... read more

Louis S. 

on Birdeye

6 years ago

New staff- had no idea why I was there!