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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
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Business response:
We really love this review! Thank you and we look forward to having you back in the future!
Room and hotel was beautiful but we had issues with the lights and electrical outlets. Also the bathroom sink didnt drain well.
Business response:
We apologize for the issues that you encountered during your stay here! We look to improve this and hope to have you back for another stay!
Perfect
Business response:
Thank you for the 5 * review
The room was freezing and the AC unit did not allow you to moderate or turn off the air. I developed a cold several days after my stay. Although I loved the new rooms, I would not stay there again due to the cold rooms.
Business response:
Odell, Each room has their own thermostat control within the room. We apologize for the inconvenience. We hope you feel better soon.
Very nice and clean, will stay again
Business response:
We appreciate the PERFECT 10! Looking forward to you staying with us again.
The hotel was amazing! So clean and beautiful. Surprisingly, it was also extremely quiet although it’s apart of the casino. The front desk was welcoming and helpful. Whenever I travel to Louisville, I will always stay at this hotel.
Business response:
Thank you! We love this review and look forward to having you back soon!
Beautiful new hotel!! Rooms are large and everything is extra fresh & clean.
Business response:
Sherry- We thank you for your kind words and look forward to you returning soon.
All round wonderful place!
Business response:
Thank you so much for providing us 5 *'s! We are so happy you had a great experience
Business response:
Daniel- Thank you for the perfect 10!
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.3 star rating with 6,977 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is open now. It is open 24/7.