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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Ready to enjoy even more of what you love at Derby City Gaming? You’re in luck—the all-new Derby City Gaming Hotel is now open! Proudly owned and operated by Churchill Downs, the stylish 123-room hotel features 14 corner suites and a luxurious Presidential VIP suite. Hit the jackpot on the newly expanded gaming floor with over 1,300 of the hottest games, including an outdoor smoking room and VIP gaming area. Remember to use your Players Card every time you wager to be eligible for promotions, bonus Free Play and other perks.... read more
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The rooms were beautifully decorated. The bed was super comfy good water pressure in the shower. We enjoyed that the casino was non smoking.
Business response:
Dear Kathie. Thank you very much for the glowing. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
The rooms were very big and very beautiful special attention to detail. The hotel was very clean and nice. We enjoyed our stay.
Business response:
Hello Kortnee. Thank you so much for the great shout out about our accommodations! We are thrilled to hear you had such a wonderful stay experience! We look forward to welcoming you back soon.
First time staying here. Room was absolutely beautiful. The service from frontvdesk was amazing
Business response:
Dear Julie. Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
This hotel is immaculate highly recommend
Business response:
Dear Micheal. Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.
Business response:
Dear Colin. We are thrilled to hear your experience was so great! Our team is glad you enjoyed your stay with us, and we hope to host you again next time you are in the area!
Business response:
Dear Leslie. Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
Very clean and comfortable
Business response:
Dear Kashmir. Thank you for sharing your feedback. We are thrilled to hear that you had an excellent stay with us at Derby City Gaming Hotel. We look forward to hosting you again on your next visit to Louisville.
Absolutely great but have a plan for food Absolutely fantastic spotless property. I have travel with an ADA service dog. They gave me absolutely no issues whatsoever. The set up is fantastic. There was not a drop of dust or germs anywhere in this place. The sheets were beautiful. Everything was beautiful about this property. The service was fantastic. Check-in was a little slow. They could speed up on that or put more people there because it took the front desk like a good 45 minutes to get one person checked and I get that ... read more
Business response:
Dear Christy. Thank you so much for taking the time to leave us such a wonderful review! On Dec 24th, we experienced some technical issues which resulted into extended wait times during check-in process and we extend our sincerest apologies for the inconvenience. We are glad to learn that the accommodations and cleanliness were up to your expectations. Please do visit us again when travel brings you back to Louisville, KY.
Staff was excellent. Very friendly. Hotel feels safe and quiet even with a casino in it. Room should be equipped with a microwave.
Business response:
Dear Rhonda. Thank you so much for taking the time to leave us such a wonderful review! We genuinely appreciate your kind words about our accommodations and staff service. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY.
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.6 star rating with 5,454 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is open now. It will close at 6:00 p.m.