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Derby City Gaming and Hotel
- Hotels
- Louisville, KY
About this business
Ready to enjoy even more of what you love at Derby City Gaming? You’re in luck—the all-new Derby City Gaming Hotel is now open! Proudly owned and operated by Churchill Downs, the stylish 123-room hotel features 14 corner suites and a luxurious Presidential VIP suite. Hit the jackpot on the newly expanded gaming floor with over 1,300 of the hottest games, including an outdoor smoking room and VIP gaming area. Remember to use your Players Card every time you wager to be eligible for promotions, bonus Free Play and other perks.... read more
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very clean nice and new modern
Business response:
Dear Montez. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anything more, we can do to make your future stays even better, please don't hesitate to le... read more
Charming themed room Pretty good interior; design is beautiful and place was clean. Liked the closeness to airport and the casino below. Quiet and safe place to rest for sure.
Business response:
Dear Christian. Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience during your stay at Derby City Gaming & Hotel. Ensuring our guests' happiness and satisfaction is always our goal, and we are delighted that you enjoyed our amenities and services. It's fantastic to know that you found everything to your liking. Providing a comfortable and enjoyable stay is what we strive for, and your kind words are truly appreciated by all of us here. We can't wait to welcome you ba... read more
We couldn't get any cold water the water was always hot warm in the shower the converter did not work in the shower as soon as you turn the water on the shower came on was surprised that breakfast was not included not one of the finer Holiday inns
Business response:
Dear Yvonne. Thank you for sharing your feedback with us, although we are truly sorry to hear about your recent experience at Derby City Gaming Hotel. Please accept our sincerest apologies for the issue with water temperature. We would like you to know that the issue outlined in your feedback has been resolved. Once again, we apologize and we hope to have the chance to welcome you back for a much-improved stay.
One night Stayed overnight the gaming casino was weird. Nothing fancy or exciting
Business response:
Dear Allyson. Thank you for sharing your feedback with us, although we are truly sorry to hear about your recent experience at Derby City Gaming Hotel. Please accept our sincerest apologies for not being able to exceed your expectations. Your feedback is invaluable to us as it helps us to identify areas where we can improve. Once again, we apologize and we hope to have the chance to welcome you back for a much-improved stay.
Hotel is clean. The rooms are huge and very clean.
Business response:
Dear Ritchie. Thank you so much for your valuable feedback. We are absolutely thrilled to hear that you had an exceptional stay with us at Derby City Gaming & Hotel. Providing outstanding experiences for our guests is our utmost priority, and we are delighted that we could exceed your expectations. Your kind words about our accommodations, service, and facilities mean a lot to us. We look forward to welcoming you back for another exceptional experience on your next visit to Louisville, KY.
Room was spacious and beautifully furnished and decorated. Bed was very comfortable. Not one bad thing can I say. Loved it, especially for the price
Business response:
Dear Frederick. Thank you so much for your valuable feedback. We are absolutely thrilled to hear that you had an exceptional stay with us at Derby City Gaming & Hotel. Providing outstanding experiences for our guests is our utmost priority, and we are delighted that we could exceed your expectations. Your kind words about our accommodations, service, and facilities mean a lot to us. We look forward to welcoming you back for another exceptional experience on your next visit to Louisville, KY.
Great hotel Love this hotel. Gambling on the first floor. Very safe and comfortable. Great parking. Get to watch jickys and horses practice
Business response:
Dear Carla. Thank you so much for your valuable feedback. We are absolutely thrilled to hear that you had an exceptional stay with us at Derby City Gaming & Hotel. Providing outstanding experiences for our guests is our utmost priority, and we are delighted that we could exceed your expectations. Your kind words about our accommodations, service, and facilities mean a lot to us. We look forward to welcoming you back for another exceptional experience on your next visit to Louisville, KY.
Business response:
Dear Tina. Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent stay with us at Derby City Gaming & Hotel. Providing our guests with a memorable experience is what we strive for, and we are delighted that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Louisville, KY. If there's anything more, we can do to make your future stays even better, please don't hesitate to let ... read more
Such a new and beautiful hotel. Friendly staff!
Business response:
Dear Ziyad. Thank you for taking the time to share your feedback with us. Your input helps us to continually enhance our services and facilities for future guests. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the near future. Please don't hesitate to reach out if there is anything else we can assist you with.
Frequently asked questions about Derby City Gaming and Hotel
How is Derby City Gaming and Hotel rated?
Derby City Gaming and Hotel has a 4.6 star rating with 5,229 reviews.
When is Derby City Gaming and Hotel open?
Derby City Gaming and Hotel is closed now. It will open at 9:00 a.m.