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Derek Mercer at KBHS Home Loans (NMLS #648871)

4.9

About this business

Derek Mercer is your Jacksonville local lender. As a loan officer at KBHS Home Loans, Derek is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Derek at (904) 571-4930 for more information! 

Location details

10365 Hood Road Unit 201, Jacksonville, FL, 32257, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9411 reviews
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Shawn W.'s profile image
Shawn W. 

Verified by Rate, Inc.

3 years ago

Friendly, and excellent communication. I know that Derek handles tons of customers, but anytime we had a question, he responded promptly; which made us feel valued and important. That's how customer service should be anywhere! We appreciate all of his hard work that he did for us. Definitely recommend! KB should be proud to have Derek on their team! 

Jeremy G.'s profile image
Jeremy G. 

Verified by Rate, Inc.

3 years ago

Good communication and good help 

Lajosha M.'s profile image
Lajosha M. 

Verified by Rate, Inc.

3 years ago

Derek made the purchasing process less stressful and calming. He assured me through the process, which help me feel comfortable. He utilized all lines of communication to ensure I was able to complete necessary task. I am grateful for the KB Team. 

Elizabeth G.'s profile image
Elizabeth G. 

Verified by Rate, Inc.

3 years ago

He always answered even outside of normal business hours. 

Wesley L.'s profile image
Wesley L. 

Verified by Rate, Inc.

3 years ago

Have that extra support of knowing that no matter what kb home staff will be there to help you. Any questions that may raise I was able to get assistance with no problem. I'm looking forward to purchase another home in the future with kb homes. 

Rajesh Reddy J.'s profile image
Rajesh Reddy J. 

Verified by Rate, Inc.

3 years ago

You are the best person who communicated every single thing in a clean way that we understood very well. Thanks a lot for being around all the time for our small questions. 

Earl Y.'s profile image
Earl Y. 

Verified by Rate, Inc.

3 years ago

Very informative, whenever things seemed murky, Derek was always able to assist. 

Natasha R.'s profile image
Natasha R. 

Verified by Rate, Inc.

3 years ago

My husband and I enjoyed working with Derek. He was always willing to help and walk us through any question or concerns throughout this process. Always very professional and polite just awesome to work with greatly appreciate everything! 

Ilse B.'s profile image
Ilse B. 

Verified by Rate, Inc.

3 years ago

Derek was very professional and friendly. Extremely knowledgeable and made this process very pleasant. Thanks for everything. 

Frequently asked questions about Derek Mercer at KBHS Home Loans (NMLS #648871)

How is Derek Mercer at KBHS Home Loans (NMLS #648871) rated?

Derek Mercer at KBHS Home Loans (NMLS #648871) has a 4.9 star rating with 411 reviews. 

When is Derek Mercer at KBHS Home Loans (NMLS #648871) open?

Derek Mercer at KBHS Home Loans (NMLS #648871) is closed now. It will open tomorrow at 9:00 a.m.