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Derek Mercer is your Jacksonville local lender. As a loan officer at KBHS Home Loans, Derek is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Derek at (904) 571-4930 for more information!
10365 Hood Road Unit 201, Jacksonville, FL, 32257, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Derek and the team were super responsive and explained every detail to us. They were patient with our questions and kept our loan process moving forward as quickly as possible. Derek and the team made us feel very confident and comfortable with the entire process. The dashboard and DocuSign features were super easy to use and stress free. We are so glad we used KBHS.
Derek was always very pleasant when we met with him. He would come to is office for us to sign papers there because our phones were not capable to do e-doc even with the covid restrictions. When my wife had questions he would call her right back and answer any questions or concerns she had. I would work with Derek again. Derek has alot of patience and very knowledgeable of his job. I give all 10's for Derek. Derek keep up the good job that you do. Mr. & Mrs. Donnelly
Derek was extremely helpful and helped me with every step of buying my first home. Offered advice and always kept me updated. Beyond grateful for all of his assistance.
Was very nice and easy to work with.
What an excellent experience working with Derek! Was always very informative, returned phone calls in a timely manner and was always pleasant no matter how many times I asked the same question.
Both Derek and Cindy did an excellent job. They made sure I was informed of all things required to help the loan go through and be finalized on time for closing. They were always friendly and professional, and helped to ease the stress of a very stressful process. Thank you both so much.
Any time I had a question or concern, Derek was quick to respond and clarify.
Derek did a great job at explaining all of our options and making sure all of our questions got answered.
He was always positive from my original contact. Very helpful and always very informative. Kept me updated on interest rates. AWESOME 🤗
Derek Mercer at KBHS Home Loans (NMLS #648871) has a 5 star rating with 399 reviews.
Derek Mercer at KBHS Home Loans (NMLS #648871) is closed now. It will open tomorrow at 9:00 a.m.