Derek Mercer at KBHS Home Loans (NMLS #648871)'s cover image
Claimed

This profile has been claimed by the business owner or representative.

Derek Mercer at KBHS Home Loans (NMLS #648871)

5.0

About this business

Derek Mercer is your Jacksonville local lender. As a loan officer at KBHS Home Loans, Derek is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Derek at (904) 571-4930 for more information! 

Location details

10365 Hood Road Unit 201, Jacksonville, FL, 32257, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0399 reviews
Select a rating
Derek Citino's profile image
Derek Citino 
on www.kbhshomeloans.com/DerekMercer

Review not verified by Birdeye. Learn more


3 years ago

Derek and the team were super responsive and explained every detail to us. They were patient with our questions and kept our loan process moving forward as quickly as possible. Derek and the team made us feel very confident and comfortable with the entire process. The dashboard and DocuSign features were super easy to use and stress free. We are so glad we used KBHS. 

Robert Donnelly's profile image
Robert Donnelly 
on www.kbhshomeloans.com/DerekMercer

Review not verified by Birdeye. Learn more


3 years ago

Derek was always very pleasant when we met with him. He would come to is office for us to sign papers there because our phones were not capable to do e-doc even with the covid restrictions. When my wife had questions he would call her right back and answer any questions or concerns she had. I would work with Derek again. Derek has alot of patience and very knowledgeable of his job. I give all 10's for Derek. Derek keep up the good job that you do. Mr. & Mrs. Donnelly 

Alexus Aldridge's profile image
Alexus Aldridge 
on www.kbhshomeloans.com/DerekMercer

Review not verified by Birdeye. Learn more


3 years ago

Derek was extremely helpful and helped me with every step of buying my first home. Offered advice and always kept me updated. Beyond grateful for all of his assistance. 

Tatyana Benn's profile image
Tatyana Benn 
on www.kbhshomeloans.com/DerekMercer

Review not verified by Birdeye. Learn more


3 years ago

Was very nice and easy to work with. 

Candace Bryan's profile image
Candace Bryan 
on www.kbhshomeloans.com/DerekMercer

Review not verified by Birdeye. Learn more


3 years ago

What an excellent experience working with Derek! Was always very informative, returned phone calls in a timely manner and was always pleasant no matter how many times I asked the same question. 

Frankie Poindexter's profile image
Frankie Poindexter 
on www.kbhshomeloans.com/DerekMercer

Review not verified by Birdeye. Learn more


3 years ago

Both Derek and Cindy did an excellent job. They made sure I was informed of all things required to help the loan go through and be finalized on time for closing. They were always friendly and professional, and helped to ease the stress of a very stressful process. Thank you both so much. 

Vanessa Figueroa's profile image
Vanessa Figueroa 
on www.kbhshomeloans.com/DerekMercer

Review not verified by Birdeye. Learn more


3 years ago

Any time I had a question or concern, Derek was quick to respond and clarify. 

Ebonee Hendley's profile image
Ebonee Hendley 
on www.kbhshomeloans.com/DerekMercer

Review not verified by Birdeye. Learn more


3 years ago

Derek did a great job at explaining all of our options and making sure all of our questions got answered. 

Carol Thomas's profile image
Carol Thomas 
on www.kbhshomeloans.com/DerekMercer

Review not verified by Birdeye. Learn more


3 years ago

He was always positive from my original contact. Very helpful and always very informative. Kept me updated on interest rates. AWESOME 🤗 

Frequently asked questions about Derek Mercer at KBHS Home Loans (NMLS #648871)

How is Derek Mercer at KBHS Home Loans (NMLS #648871) rated?

Derek Mercer at KBHS Home Loans (NMLS #648871) has a 5 star rating with 399 reviews. 

When is Derek Mercer at KBHS Home Loans (NMLS #648871) open?

Derek Mercer at KBHS Home Loans (NMLS #648871) is closed now. It will open tomorrow at 9:00 a.m.