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Derek Mercer at KBHS Home Loans (NMLS #648871)

5.0

About this business

Derek Mercer is your Jacksonville local lender. As a loan officer at KBHS Home Loans, Derek is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Derek at (904) 571-4930 for more information! 

Location details

10365 Hood Road Unit 201, Jacksonville, FL, 32257, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0399 reviews
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Jessica Bradley's profile image
Jessica Bradley 
on www.kbhshomeloans.com/DerekMercer

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3 years ago

Derek was great! He offered great advice and was always available to answer questions. 

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Terry Jackson 
on www.kbhshomeloans.com/DerekMercer

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3 years ago

He knew his job and was able to help with any questions that I had and great communication 

Kamille Howson-Mckenzie's profile image
Kamille Howson-Mckenzie 
on www.kbhshomeloans.com/DerekMercer

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3 years ago

Buying a home is incredibly stressful, and for someone with no experience, he is alway open and forthcoming with me about important information ,he never over-promise or under-deliver.“I am very thankful for Derek professional, responsive and honest assistance with the whole mortgage process from beginning to end. He made himself available to me via any method of my choice - email or cell phone, which I appreciated and took advantage of. I am grateful for all of his work he devoted to me. 

Kristopher Harris's profile image
Kristopher Harris 
on www.kbhshomeloans.com/DerekMercer

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3 years ago

Derek called and emailed us back promptly. He informed us of all the details and gave us guidance along the way. 

Grace Moore's profile image
Grace Moore 
on www.kbhshomeloans.com/DerekMercer

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3 years ago

Derek was very knowledgeable. He made the whole process simple 

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Alicia Douzart 
on www.kbhshomeloans.com/DerekMercer

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3 years ago

He made it easy 

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Stacy Neyland 
on www.kbhshomeloans.com/DerekMercer

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3 years ago

Derek gave A+ service from day 1. I have never met a more pleasant and patient gentleman. Derek was there anytime I needed him. He answered all my questions to the best of his ability. He cared about making my experience with KB Homes a great experience. I would recommend him over and over. He never missed a beat. Excellent service. Way to go Derek!!😊 

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Christopher Brown 
on www.kbhshomeloans.com/DerekMercer

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3 years ago

Consistent communication and follow ups. Clear explaining of documents and forms in layman's terms. Replying to emails in a very timely manner. 

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Heather Citino 
on www.kbhshomeloans.com/DerekMercer

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3 years ago

Derek was amazing to work with! He constantly followed up with us and reassured us along the way. He always responded so quickly to any questions we had. Derek would even send us updates on his days off. We are so grateful for our experience with Derek and would highly recommend him to anyone. He was even able to get our closing moved up a few days early which gave us an extra weekend in our new home. The process was as smooth as it could possibly be! 

Frequently asked questions about Derek Mercer at KBHS Home Loans (NMLS #648871)

How is Derek Mercer at KBHS Home Loans (NMLS #648871) rated?

Derek Mercer at KBHS Home Loans (NMLS #648871) has a 5 star rating with 399 reviews. 

When is Derek Mercer at KBHS Home Loans (NMLS #648871) open?

Derek Mercer at KBHS Home Loans (NMLS #648871) is closed now. It will open tomorrow at 9:00 a.m.