This profile has been claimed by the business owner or representative.
Desert Radiology - Cathedral Rock
- Las Vegas, NV
About this business
Location details
7200 Cathedral Rock Dr #230, Las Vegas, NV, 89128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 6:00 p.m. | |
| Tue | 6:30 a.m. to 6:00 p.m. | |
| Wed | 6:30 a.m. to 6:00 p.m. | |
| Thu | 6:30 a.m. to 6:00 p.m. | |
| Fri | 6:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff was pleasant and did well taking care of me.
Business response:
We appreciate the 5-star rating! Thank you for your review and for choosing DR!
The wait time was very short which I found extremely helpful and Radiology Technician was professional and friendly! Thank you for your service! Ms.Sylvia Price
Business response:
Thank you for your rating! We're happy to hear that you had a positive experience at our facility. Thank you for choosing DR!
The reception girl was rude made me sit in waiting for nearly an hour and also didn't inform that paratransit which I came there on was looking for me and was outside waiting after they spoke to her directly it was past 10.00 Pm at night I will never come to this location ever again
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We value our patient's opinions and would like to thank you for bringing this issue to our attention. Please contact us at 702-759-7775 or marketing@desertrad.com if you would like to discuss your concerns further.
Very caring and professional
Business response:
Thank you for taking the time to review us! We're happy to hear that you had a good experience, and we're looking forward to serving you again. Thank you for choosing DR!
The front desk staff was not very friendly, and was not ready for my arrival. The front desk personnel seemed to be looking at her phone more than making sure I was alive. The Tech seemed to know her Discipline and was kind of enough to help me get up from the machine.
Business response:
Thank you for the positive review! We appreciate you taking the time to share your experience. Thank you for choosing DR!
I was told at check in that there would be a 45 minute wait. A woman who checked in at the same time was called and I continued to wait another 15 minutes for my call, which didn’t happen. I went back to the check in desk, told them of my longer than predicted wait along with the fact about the woman who had checked in at the same time with me, and they found my buried folder at the bottom of the rack! I went back to a seat and was called to register in about 5 minutes. They did apologize, but I was not very happy.
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We value our patient's opinions and would like to thank you for bringing this issue to our attention. Please contact us at 702-759-7775 or marketing@desertrad.com if you would like to discuss your concerns further.
Quick friendly service
Business response:
Thank you so much for your 5-star review! We are pleased to hear that you had a great experience, and we'll be here for you when you need us again. Thank you for choosing DR!
Organized, pleasant, professional
Business response:
We appreciate the 5-star rating! Thank you for your review and for choosing DR!
Very fast and great staff
Business response:
Thank you for your rating! We're happy to hear that you had a positive experience at our facility. Thank you for choosing DR!
Frequently asked questions about Desert Radiology - Cathedral Rock
How is Desert Radiology - Cathedral Rock rated?
Desert Radiology - Cathedral Rock has a 4.7 star rating with 6,576 reviews.
When is Desert Radiology - Cathedral Rock open?
Desert Radiology - Cathedral Rock is closed now. It will open tomorrow at 6:30 a.m.