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Destination Aesthetics Medical Spa

4.7
  • Medical Spas
  • Sacramento, CA

About this business

WellnessMedical Spas

Location details

768 University Ave, Sacramento, CA, 95825, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.7624 reviews
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Michelle B.'s profile image
Michelle B. 
rating
10 months ago

Nobody's answering their phone. I called at nine. My appointments at 10. I need to change it to a little bit later and then they said they're gonna text me so I text back the AI agent and they said I don't have an appointment that's two strikes in one day. 

Business response:

Hi Michelle, I apologize for your experience. We appreciate all feedback about our practice, and we strive to provide the highest quality care for every patient. We encourage anyone with feedback of any kind to reach out directly to our practice. Our practice managers read every review and are always available to discuss further. All our best, Team DA 

Michelle S.'s profile image
Michelle S. 
rating
10 months ago

Nobody's answering their phone. I called at nine. My appointments at 10. I need to change it to a little bit later and then they said they're gonna text me so I text back the AI agent and they said I don't have an appointment that's two strikes in one day. 

Business response:

Hi Michelle, I apologize for your experience. We appreciate all feedback about our practice, and we strive to provide the highest quality care for every patient. We encourage anyone with feedback of any kind to reach out directly to our practice. Our practice managers read every review and are always available to discuss further. All our best, Team DA 

shirley c.'s profile image
shirley c. 
rating
11 months ago

I was referred to this company (Elk Grove) for microdermabrasion treatment and had high hopes, especially since I was seeking help for my melasma. Unfortunately, my experience has been deeply disappointing. After my initial appointment, I had several important concerns and questions. The aesthetician assured me she would be available, but it took over five emails and five phone calls before I gave up. I ultimately unsubscribed from their emails and cancelled my account because I felt dismissed and disregarded. At times, I ev... read more

Business response:

We appreciate all feedback about our practice, and we strive to provide the highest quality care for every patient. We encourage anyone with feedback of any kind to reach out directly to our practice. Our practice managers read every review and are always available to discuss further. All our best, Team DA 

Eva T.'s profile image
Eva T. 
rating
2 years ago

The quality has decreased greatly over the years while all the prices have increased. There isn't anything special there to justify going here any longer. They have emailed and called several times for my feedback, but when I finally tell them about my experience, their response seems indifferent. They seem to only value positive feedback they can share on their websites. Here are issues I've encountered in my last few visits: 1) Minimum spends on Botox. Even for 4-6 units of Botox - which should be $56 - $84 max - you are ... read more

Business response:

Thank you for your feedback! We think Rachel is pretty amazing too! You'll love any of the products you purchased today. We carry nothing but the best for your face! See you next time! 

Eva T.'s profile image
Eva T. 
rating
2 years ago

The quality has decreased greatly over the years while all the prices have increased. There isn't anything special there to justify going here any longer. They have emailed and called several times for my feedback, but when I finally tell them about my experience, their response seems indifferent. They seem to only value positive feedback they can share on their websites. Here are issues I've encountered in my last few visits: 1) Minimum spends on Botox. Even for 4-6 units of Botox - which should be $56 - $84 max - you are ... read more

Business response:

Thank you for your feedback! We think Rachel is pretty amazing too! You'll love any of the products you purchased today. We carry nothing but the best for your face! See you next time! 

Lee C.'s profile image
Lee C. 
rating
2 years ago

Went for Laser Ebrium Resurfacing in El Dorado Hills. After a thorough consultation regarding my objectives, I ordered three laser treatments to improve my skin. While the Aesthetician was very thorough and a delight to work with, the treatment itself was worthless. Very disappointed and will not return. I would have seen better results with a good hydrating facial. This treatment is not cheap by any means, so don't waste your money. 

Business response:

We appreciate all feedback about our practice, and we strive to provider the highest quality care for every patient. We encourage anyone with feedback of any kind to reach out directly to our practice. Our practice managers read every review and are always available to discuss further. All our best, Destination Aesthetics 

Lee C.'s profile image
Lee C. 
rating
2 years ago

Went for Laser Ebrium Resurfacing in El Dorado Hills. After a thorough consultation regarding my objectives, I ordered three laser treatments to improve my skin. While the Aesthetician was very thorough and a delight to work with, the treatment itself was worthless. Very disappointed and will not return. I would have seen better results with a good hydrating facial. This treatment is not cheap by any means, so don't waste your money. 

Business response:

We appreciate all feedback about our practice, and we strive to provider the highest quality care for every patient. We encourage anyone with feedback of any kind to reach out directly to our practice. Our practice managers read every review and are always available to discuss further. All our best, Destination Aesthetics 

Keisha M.'s profile image
Keisha M. 
rating
2 years ago

After being a loyal customer for approximately 6 years and even kept coming when my regular nurse injector left a went to another company because I used to truly love the DA experience now customer service has hit rock bottom and they don't seem to care . Find a place where customer service matters and staff show empathy. 

Keisha M.'s profile image
Keisha M. 
rating
2 years ago

After being a loyal customer for approximately 6 years and even kept coming when my regular nurse injector left a went to another company because I used to truly love the DA experience now customer service has hit rock bottom and they don't seem to care . Find a place where customer service matters and staff show empathy. 

Frequently asked questions about Destination Aesthetics Medical Spa

How is Destination Aesthetics Medical Spa rated?

Destination Aesthetics Medical Spa has a 4.7 star rating with 624 reviews. 

When is Destination Aesthetics Medical Spa open?

Destination Aesthetics Medical Spa is closed now. It will open tomorrow at 9:00 a.m.