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DFCU Financial
- Credit Unions
- Ann Arbor, MI
About this business
Whether it's online, in person or on the phone, our team focuses its talent and resources to bring you highly personalized service. Headquartered in Dearborn, Michigan, our full-service branches in metro Detroit, Ann Arbor, Grand Rapids and Lansing are staffed by local financial specialists uniquely qualified to help members and businesses achieve important financial milestones. We’re committed to our members--and the communities we serve--who have continued to support us for more than 65 years.
Location details
2910 Carpenter Rd, Ann Arbor, MI, 48108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
When I visit my branch, I get all of my needs 10 to ! And also with member services on the phone!
Business response:
Karen, thank you for the kind words. We're thrilled to hear you had a great experience! DFCU Financial
Great customer experience! Helpful and thoughtful communication. Enthusiastic and welcoming location.
Business response:
We appreciate your positive feedback, Audrey. Thank you for choosing DFCU. DFCU Financial
Extremely helpful. Great follow up.
Business response:
Thank you for your review. We're glad to hear you found our team extremely helpful and appreciated the great follow-up.
All is well
Business response:
Thank you for your review, Susan. We appreciate your feedback. DFCU Financial
Help me Investments thank you
Business response:
We appreciate your positive feedback, Joy. Thank you for choosing DFCU. DFCU Financial
I was having a hard time breathing by the time I made it to the bank and can't remember her name was so nice and supportive and helped me realized the money I received was already deposited in the bank and I just needed to see this so received a statement for March and saw this and left
Business response:
Audrey, thank you for the kind words. We're thrilled to hear you had a great experience! DFCU Financial
It was great. I think every branch should have a manager like Danielle Smith. What else can I say. We open an IRA savings, finance a new car with share CD and rollover all the money we have in IRA account from other institution. She is an amazing person. I am 73 and she is the perfect person to deal with senior and explain the process very clear. I hope you let her know. Thanks Chandra P.
Business response:
Thank you for your positive review, Chandra. We're thrilled to hear that you had a great experience with Danielle. We appreciate your feedback and if you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you again for choosing us. DFCU Financial
I always get great customer service! Thank you, DFCU!
Business response:
Thank you for your review. We appreciate you taking the time to share this feedback. Thanks again! DFCU Financial
Nice young teller helped me. She even went to the wheelchair accessible counter window instead of the higher ones and yes, there have been tellers in the past who remained at the higher counter and said, "I can help you over here." making me accommodate them instead of the other way around. But not this young lady (and the tellers from my past two visits...indicating that maybe society is slowly "getting it".
Business response:
We appreciate your feedback, Dee. It's great to hear that our teller provided you with excellent service and made sure to accommodate your needs. We strive to create an inclusive and welcoming environment for all our members, and we look forward to serving you in the future. Thanks again, DFCU Financial
Frequently asked questions about DFCU Financial
How is DFCU Financial rated?
DFCU Financial has a 4.9 star rating with 55 reviews.
When is DFCU Financial open?
DFCU Financial is closed now. It will open at 9:00 a.m.