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DFCU Financial

4.5

About this business

Location details

2910 Carpenter Rd, Ann Arbor, MI, 48108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.570 reviews
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Susan Reynolds B.'s profile image
Susan Reynolds B. 
3 days ago

We paid on our HELOC 

Business response:

Hi Susan, Thank you for your feedback. If you have any concerns in the future, please don't hesitate to reach out to us. You can reach us Monday through Friday 9am–5pm and Saturday 9am–2pm. DFCU Financial 

Lettie K.'s profile image
Lettie K. 
7 months ago

Always great service! 

Business response:

Thank you for your review, Lettie. We appreciate you taking the time to share this feedback. DFCU Financial 

Karen G W.'s profile image
Karen G W. 
9 months ago

When I visit my branch, I get all of my needs 10 to ! And also with member services on the phone! 

Business response:

Karen, thank you for the kind words. We're thrilled to hear you had a great experience! DFCU Financial  

Audrey J.'s profile image
Audrey J. 
9 months ago

Great customer experience! Helpful and thoughtful communication. Enthusiastic and welcoming location. 

Business response:

We appreciate your positive feedback, Audrey. Thank you for choosing DFCU. DFCU Financial  

Mary R.'s profile image
Mary R. 
9 months ago

Extremely helpful. Great follow up. 

Business response:

Thank you for your review. We're glad to hear you found our team extremely helpful and appreciated the great follow-up. 

Susan Reynolds B.'s profile image
Susan Reynolds B. 
a year ago

All is well 

Business response:

Thank you for your review, Susan. We appreciate your feedback. DFCU Financial 

Joy M.'s profile image
Joy M. 
a year ago

Help me Investments thank you 

Business response:

We appreciate your positive feedback, Joy. Thank you for choosing DFCU. DFCU Financial  

Audrey H.'s profile image
Audrey H. 
a year ago

I was having a hard time breathing by the time I made it to the bank and can't remember her name was so nice and supportive and helped me realized the money I received was already deposited in the bank and I just needed to see this so received a statement for March and saw this and left 

Business response:

Audrey, thank you for the kind words. We're thrilled to hear you had a great experience! DFCU Financial  

Chandra P.'s profile image
Chandra P. 
a year ago

It was great. I think every branch should have a manager like Danielle Smith. What else can I say. We open an IRA savings, finance a new car with share CD and rollover all the money we have in IRA account from other institution. She is an amazing person. I am 73 and she is the perfect person to deal with senior and explain the process very clear. I hope you let her know. Thanks Chandra P. 

Business response:

Thank you for your positive review, Chandra. We're thrilled to hear that you had a great experience with Danielle. We appreciate your feedback and if you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you again for choosing us. DFCU Financial  

Frequently asked questions about DFCU Financial

How is DFCU Financial rated?

DFCU Financial has a 4.5 star rating with 70 reviews. 

When is DFCU Financial open?

DFCU Financial is closed now. It will open at 9:00 a.m.