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DFCU Financial

4.9
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About this business

Whether it's online, in person or on the phone, our team focuses its talent and resources to bring you highly personalized service. Headquartered in Dearborn, Michigan, our full-service branches in metro Detroit, Ann Arbor, Grand Rapids and Lansing are staffed by local financial specialists uniquely qualified to help members and businesses achieve important financial milestones. We’re committed to our members--and the communities we serve--who have continued to support us for more than 65 years. 

Location details

2910 Carpenter Rd, Ann Arbor, MI, 48108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.942 reviews
5
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Chandra P.'s profile image
Chandra P. 
on Birdeye

a week ago

It was great. I think every branch should have a manager like Danielle Smith. What else can I say. We open an IRA savings, finance a new car with share CD and rollover all the money we have in IRA account from other institution. She is an amazing person. I am 73 and she is the perfect person to deal with senior and explain the process very clear. I hope you let her know. Thanks Chandra P. 

Business response:

Thank you for your positive review, Chandra. We're thrilled to hear that you had a great experience with Danielle. We appreciate your feedback and if you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you again for choosing us. DFCU Financial  

E. T.'s profile image
E. T. 
on Birdeye

3 months ago

I always get great customer service! Thank you, DFCU! 

Business response:

Thank you for your review. We appreciate you taking the time to share this feedback. Thanks again! DFCU Financial 

Dee K.'s profile image
Dee K. 
on Birdeye

3 months ago

Nice young teller helped me. She even went to the wheelchair accessible counter window instead of the higher ones and yes, there have been tellers in the past who remained at the higher counter and said, "I can help you over here." making me accommodate them instead of the other way around. But not this young lady (and the tellers from my past two visits...indicating that maybe society is slowly "getting it". 

Business response:

We appreciate your feedback, Dee. It's great to hear that our teller provided you with excellent service and made sure to accommodate your needs. We strive to create an inclusive and welcoming environment for all our members, and we look forward to serving you in the future. Thanks again, DFCU Financial 

Olufemi ,j ..'s profile image
Olufemi ,j .. 
on Birdeye

6 months ago

Your services are EXCELLENT ! Your cashiers are doing GREAT jobs on daily basis with enthusiasm and great respect. I have never seen in any other banks the ways and manners the DFCU banks workers attend to customers like that in a very polite ways. DFCU is a bank of EXCELLENT ! 

Business response:

Thank you for your review. We appreciate you taking the time to share this feedback. DFCU Financial 

Carl's profile image
Carl 
on Birdeye

6 months ago

Great job. Friendly service 

Business response:

Thank you for your review, Carl. We appreciate you taking the time to share this feedback. DFCU Financial 

Anne R.'s profile image
Anne R. 
on Birdeye

6 months ago

always friendly service 

Business response:

Thank you for your review, Anne. We appreciate your feedback. DFCU Financial 

David C.'s profile image
David C. 
on Birdeye

9 months ago

great. Member Service was great. 

Business response:

Hi David, Thank you for taking the time to share your feedback about DFCU Financial. We are thrilled to hear that you had a great experience with our Member Service team. Thanks again! DFCU Financial 

Jaclyn W.'s profile image
Jaclyn W. 
on Birdeye

9 months ago

Great experience helping us secure our Mortgage. 

Business response:

Hello, Jaclyn. Thank you for choosing DFCU Financial for your mortgage needs and for taking the time to leave us a 5-star review. We appreciate your feedback! DFCU Financial 

Donald  K.'s profile image
Donald K. 
on Birdeye

9 months ago

Great as usual 

Business response:

Thank you for your review, Donald. We appreciate you taking the time to share this feedback. DFCU Financial 

Frequently asked questions about DFCU Financial

How is DFCU Financial rated?

DFCU Financial has a 4.9 star rating with 42 reviews. 

When is DFCU Financial open?

DFCU Financial is open now. It will close at 5:00 p.m.