DFCU Financial's cover image

This profile has been claimed by the business owner or representative.

DFCU Financial

4.5

About this business

Location details

2910 Carpenter Rd, Ann Arbor, MI, 48108, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.591 reviews
Select a rating
Phillip P.'s profile image
Phillip P. 
3 weeks ago

Convenient location, clean branch, professionally staffed. 

Business response:

We greatly appreciate your kind words, Phillip! Convenient location, clean branch, and great staff — that's exactly what we aim for. 

Lettie K.'s profile image
Lettie K. 
3 weeks ago

Teller is wonderfully helpful and accurate! 

Business response:

We're happy to hear our teller was helpful and accurate! We appreciate your kind words, Lettie. 

Anonymous's profile image
Anonymous 
a month ago

The teller Cindy Croft at Carpenter Road branch in Ann Arbor was just wonderful- professional, friendly and edgy. She remembered me from an earlier visit, which I appreciated. All the tellers there in fact are warm and welcoming, as is the branch manager. I feel like a valued when I go there. 

Business response:

We're honored to hear about Cindy and the team making you feel valued. We'll make sure they know! 

Karen G W.'s profile image
Karen G W. 
5 months ago

I always have a good result when asking for help on the phone with member services. 

Business response:

Thank you for your review, Karen. We appreciate your feedback. DFCU Financial 

Joanne D.'s profile image
Joanne D. 
8 months ago

I always have a good telephone experience 

Business response:

We're happy to hear it, Joanne. Thanks for sharing! 

Susan Reynolds B.'s profile image
Susan Reynolds B. 
a year ago

We paid on our HELOC 

Business response:

Hi Susan, Thank you for your feedback. If you have any concerns in the future, please don't hesitate to reach out to us. You can reach us Monday through Friday 9am–5pm and Saturday 9am–2pm. DFCU Financial 

Lettie K.'s profile image
Lettie K. 
a year ago

Always great service! 

Business response:

Thank you for your review, Lettie. We appreciate you taking the time to share this feedback. DFCU Financial 

Karen G W.'s profile image
Karen G W. 
a year ago

When I visit my branch, I get all of my needs 10 to ! And also with member services on the phone! 

Business response:

Karen, thank you for the kind words. We're thrilled to hear you had a great experience! DFCU Financial 

Audrey J.'s profile image
Audrey J. 
a year ago

Great customer experience! Helpful and thoughtful communication. Enthusiastic and welcoming location. 

Business response:

We appreciate your positive feedback, Audrey. Thank you for choosing DFCU. DFCU Financial 

Frequently asked questions about DFCU Financial

How is DFCU Financial rated?

DFCU Financial has a 4.5 star rating with 91 reviews. 

When is DFCU Financial open?

DFCU Financial is open now. It will close at 5:00 p.m.