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DFCU Financial

4.5

About this business

Location details

2910 Carpenter Rd, Ann Arbor, MI, 48108, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.570 reviews
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Glenn D.'s profile image
Glenn D. 
2 years ago

No changes are needed. 

Business response:

Thank you for your feedback, Glenn. We appreciate it! DFCU Financial 

Valerie W.'s profile image
Valerie W. 
2 years ago

so far so good everyone is very Professional and very nice 

Business response:

Thank you for your review, Valerie. We appreciate you taking the time to share this feedback. DFCU Financial 

Patricia B.'s profile image
Patricia B. 
2 years ago

They are always pleasant and helpful. 

Business response:

Thank you for your review, Patricia. We appreciate you taking the time to share this feedback. DFCU Financial 

C. T.'s profile image
C. T. 
2 years ago

Always very nice and caring staff! Very pleased with the service we receive and to have all our questions answered. 

Business response:

Thank you for your review, C. We appreciate you taking the time to share this feedback. DFCU Financial 

Mariel W.'s profile image
Mariel W. 
a year ago

I've been with DFCU for over 10 years now, I believe. In the past, they've been helpful and friendly. And as far as I know, staff still is. I had one call recently with credit card services during which the woman I spoke with was very kind. I had called the number the app gave me to inquire about increasing my credit limit. I was on the phone with her for 20 minutes before she figured out that I needed to be calling customer service, not what the app said, but okay. I appreciated her time and kindness. However, she transferr... read more

Business response:

Hi Mariel, We apologize for the inconvenience you experienced with our members service center. We appreciate your loyalty over the years and understand your frustration. We are constantly working to improve our online services and staffing to provide a better experience for our members. We will take your feedback into consideration and strive to do better in the future. Thank you for bringing this to our attention. DFCU Financial 

Naomi W.'s profile image
Naomi W. 
2 years ago

Met my need 

Business response:

Thank you for your feedback, Naomi. We appreciate it! DFCU Financial 

Frequently asked questions about DFCU Financial

How is DFCU Financial rated?

DFCU Financial has a 4.5 star rating with 70 reviews. 

When is DFCU Financial open?

DFCU Financial is closed now. It will open tomorrow at 9:00 a.m.