DFCU Financial

4.0

Credit Unions
Dearborn, MI

About this business

Finance Credit Unions

Location details

400 Town Center Dr, (Fairlane Town Center), Dearborn, MI, 48126, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 5:00 p.m.
Tue	9:00 a.m. to 5:00 p.m.
Wed	9:00 a.m. to 5:00 p.m.
Thu	9:00 a.m. to 5:00 p.m.
Fri	9:00 a.m. to 5:00 p.m.
Sat	9:00 a.m. to 2:00 p.m.
Sun	Closed

4.0233 reviews

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Robert W B.

3 years ago

Today, Wednesday, 9/27 only 1 drive up window open. 4 cars in front of mine. This is not customer service I expect from DFCU.

Business response:

Hi Robert, We apologize for the inconvenience you experienced during your visit on 9/27. We understand that having only one drive-up window open with a line of cars can be frustrating. We appreciate your feedback and will work to improve our member service in the future. If you have any further concerns, please feel free to reach out to us. DFCU Financial

Monica C.

5 years ago

BEWARE--THEY ARE NOT A GOOD Company (I wish I could give them less than 1 star). I have banked with this Company since they took over from U of M Credit Union over 10 plus years. Last month they put a $1400 deposit that I made in someone else's account. 18 days later I found the error and called to see why my bank was low - it took me over 2 hours to get through, then I was shuffled to 2 other people who could not help. They informed me they would call me back after they investigated the situation they did not. When the... read more

Business response:

Hello Monica, We're always looking for ways to better serve our members, so we really appreciate you taking the time to share this feedback. We value you as a member and we’re so sorry to hear that you had this experience. We will be reaching out to try to remedy this. We look forward to speaking with you. DFCU Financial