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Donalson Chevrolet GMC
- Car Dealers
- Silsbee, TX
About this business
Location details
1415 Hwy 96 Bypass, Silsbee, TX, 77656, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Recommended
RecommendedGreat service, great managers, & great company. A must stop if you are buying a car.
RecommendedWhat an amazing experience! Thanks to our sales rep Keenan for all the help and doing his best to work a deal on our new 2015 Chevy Silverado!!! I will definitely be coming back to buy from him again!
RecommendedMy husband and I just purchased a 2015 Yukon last week from Cowboys. Keenan Simon was awesome and found me the exact car I wanted. He was great to work with! Even hand delivered my new car to me cause I couldnt pick it up and brought my daughter a bday surprise treat! Great guy!
Bought a used vehicle and of course totally scammed! Salesman was super nice but watch for the shark when you sign those papers. Got the warranty because single mom and wanted to be protected and they completely ripped me off. Two check engine lights within 4 months and told “pay $200 to update your computer to make it disappear” and another “600$ for “preventive not covered with warranty”. Total snakes. Avoid at all costs.
Business response:
Thank you for sharing your concerns. We understand how important it is to feel confident in your purchase and warranty coverage. We regret that your experience has been frustrating and would welcome the opportunity to discuss this with you directly. Please feel free to contact us at your convenience. Justin Palermo General Manager jpalermo@donalsonauto.com
Poor service department! Brought my vehicle from there. Mind you it’s 2024 Chevy Tahoe. Didn’t have an opening till next week. So I asked if they had a loaner vehicle I could use in the meantime because I have kids at home. I was told when I purchased the Tahoe and if i ever needed service done to the vehicle that I could ask for one. The lady I spoke with got an attitude with me and I simply told her I didn’t have the time to deal with that and hung up the phone. Long story short… turns out my transmission fluid was leaking... read more
Bought many vehicles from them. Manager was rude. Sold a vehicle out from under me and didn’t care to fix the problem. Never going back there again. Never been treated like that ever. Especially all the vehicles I’ve bought there. Wow.
Poor service department , won't honor warranty work won't make it right, sell used junk from auctions
The worse dealership ever! They ranmy husbands credit 10 times. Once was good!! I could never talk to anyone in financial nor would the salesperson call!! I would never reccomend them plus by running my husband credit so many times made his credit score drop 30 points!!
Business response:
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (409) 385-5221 so we can work towards a resolution. We hope to hear from you.