This profile has been claimed by the business owner or representative.
Donalson Chevrolet GMC
- Car Dealers
- Silsbee, TX
About this business
Location details
1415 Hwy 96 Bypass, Silsbee, TX, 77656, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Be careful with the sharky salesman. I went in with my own loan from USAA and he goes in the back office and runs my credit out the wazzoo checking for better interest rates, when I had my own loan. Then to top it all off, they did not even use my loan to pay for the car. The contract typed up was with US Bank. Pain in my booty. Will not do business with again.
We bought a 56k $ truck and had problems with our heated seats brought it in under warranty and they couldn't find the problem and gave the truck back saying it works fine just because they could not figure it out so after verification that they most definitely do not work we were just out of warranty by then and brought it back in and the first day they said our tech can't figure it out that they need a break and would try again the next day then finally they found then 400$ part that is not working and decided not to cover... read more
HORRIBLE customer service. Meagan in particular. It's a shame when you can't even call and ask questions without the person on the other end being completely RUDE for no reason other than you're interrupting their day!! And it's not the first time I've gotten her on the phone either. Not once has she been pleasant to deal with. Definitely done with that place!!!
Oil change and tire rotation, with appointment, over two hours, not acceptable.
We bought a 2015 truck ( very expensive truck) we found scratches before even leaving the dealer. They did agree to fix and they did! When I went to get my truck from them I found new ones that they put in it! Before I left I told the salesman. We looked at it and at first they didn't want to fix them. When we left it with them for another 4 days only to get it back with the deep one not fixed! If you do buy from them please look over your vehicle very good! We bought a NEW TRUCK it shouldn't have all the scratches like it d... read more
Will never buy another vehicle from this place ..what a joke . Bought a new denali an found several scratches an haven a hard time getting them to fix it.