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1807 Staunton Turnpike, Parkersburg, WV, 26104, United States
Get directionsD&R recently installed a new hvac system in our house. The ductwork started thumping/popping when the a/c would kick on & off. I called D&R & they had Dylan out the next day. Dylan quickly found the problem- my duct needed a brace added. Dylan fixed the issue quickly & professionally. He also glued a pvc joint & added a cap to another spot of pipe. Thanks again Dylan!Â
Business response:
Thank you for taking the time to share your experience with us, Tara. We're glad Dylan was able to quickly resolve the issue with your ductwork. If you have any further concerns, please don't hesitate to reach out.Â
Called because ac wasnt working young man called and came out within a couple hrs fixed ac in a matter of minutes.We appreciate that very much called other repairmen no reply.If we ever have another problem will definitely call D&R Again Thank You so much Roy ScarberryÂ
Very friendly and quickly resolved our issue. Big thanks to Mason for helping us outÂ
Business response:
Thank you so much! We’re happy to hear Mason was able to get everything taken care of quickly. We’ll be sure to pass along your kind words!Â
Mason was kind and knowledgeable,he didn't try pushing products on me,he told me about them and what they do for the unit.i like that in a service tech.Â
Business response:
Thank you, Fredrick! We truly appreciate your kind words and feedback. We’re proud to have Mason on our team, delivering great experiences to our customers!Â
HUNTER was very knowledgeable and capable in solving my problems with my mini splitters on a 90°+ day. He was professional, answered my questions, double checked my issues to solve them and did not rush the job on a hot day with several appointments after mine. Hunter is a great asset to D & R Heating & Cooling! Sam Smith West Union. WV 6/25/25Â
I had D&R install my Mini-split a few years ago and it developed a condensation leak. In less than 24 hours I had a repair guy, one of the original installers no less, show up! Turned out the condensate line was plugged, probably an insect crawled in and blocked it. He quickly diagnosed, attached his shop vac to the tube and less than a minute later it was working! These folks put customer satisfaction first!Â
Business response:
Thank you, Jim! We truly appreciate your kind words. It was a pleasure serving you, and we're so glad we could provide a great experience. We're always here if you need anything in the future!Â
Thank you Roy for your outstanding service,for trouble shooting the problem,and repairing our AC. NO MELTING TONIGHT. Recommend for all AC, and Heating problems.Â
Business response:
Thank you Thurman for your kind words! We’re so glad to hear you had a great experience with our services and that Roy was able to provide all the information you needed. We're proud to have him on our team and appreciate you taking the time to share your feedback!Â
Had to do a small wire pull for new thermostat. Adam and Carlos came in and knocked it out in no time. They were skilled and knowledgeable. They were both very open to questions, personable, and respectful of me and my home. I’m satisfied and will use D&R again if needed.Â
Very knowledgeable. Communication between the service tech and I was very good. Would recommend to anyone. Thank you.Â
D&R Heating & Cooling, LLC has a 4.8 star rating with 613 reviews.Â
D&R Heating & Cooling, LLC is open now. It is open 24/7.Â