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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lady at desk had no clue what to do . Could not get to take deposit , couldn’t get me checked in . Had to have help . Asked about getting room with view of arch , said we were on casino side . Did not offer to check to see if room on that side
Business response:
We're sorry to hear that your experience wasn't up to par. We appreciate your feedback about your experience and we will be sure to use this as an coaching opportunity to enhance our product and service.Thank you for staying with us.
Staff at check in was very friendly & helpful. It was fine for a 1 night rest your head
Business response:
Thank you for this five star rating.We are so happy that you enjoyed your stay with us.We look forward to seeing you in the future.
Good
Business response:
Thank you for taking the time to rate us.We appreciate you for staying with us.
Check in was easy, no trouble; room was very clean; security is excellent.
Business response:
We thank you for your business and appreciate you for taking the time to share your experience with us. We look forward to seeing you again.
Still No Breakfast This was our fourth time staying and nothing has changed. Still no breakfast and there aren't any breakfast choices for miles. The deli at the casino is closed and the chicken place doesn't open until 11 am. The place is clean, and the rooms are big, just need a breakfast added. The tram is a plus if going to a game.
Business response:
Thank you for staying with us.We appreciate your feedback about your experience.
Only problem was tv didnt work correctly had to relearn channels at tv. Remote didnt work until channels came in. Frustrated doing this. Bed,bath was clean.carpet dated.
Business response:
We thank you for your business and appreciate you taking the time to share your feedback about your experience
Tv was extremely small.
Business response:
Thank you for staying with us.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.9 star rating with 10,069 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is closed now. It will open tomorrow at 8:00 a.m.