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East Bay Post Acute

3.9

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Location details

20259 Lake Chabot Rd, Castro Valley, CA, 94546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9115 reviews
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Bann A.'s profile image
Bann A. 
rating
3 months ago

This place is horrible! Very noisy and very unprofessional. Cna's and some nurses are so busy with their rude big mouths laughing constantly with patients for long periods of time, that they dont give a dam about other patients needs. I waited one and a half hours for water and a cup. Food is discusting and causes stomach issues. Plus they dont give much food. Have someone bring you food. Sleep? Whats that? Do they care about you? Not really. There are alot more bad issues about that place. Too many to discuss here. Good ... read more

Anne J.'s profile image
Anne J. 
rating
4 months ago

Threats of non-care by CLNA if patients do not agree with time frame of helpers Often these patients are not mobile OT is a wonderful understanding group and definitely helpful, but partime workers need to exam if this a job or just a paycheck 

Crystal H.'s profile image
Crystal H. 
rating
4 months ago

INADEQUATE!!! Where do I begin?? My uncle had surgery on his femur bone and sent to this DUMP for rehabilitation!!! He's solely dependent on assistance at all times! **He was a patient for 11 days and was bathed ONCE!! (Shower days were Tuesday & Friday's) and was given one on **They FALSIFIED paperwork stating that someone bathed him in actuality his Physical Therapist was the one who gave him a bath. **No one came to look at his bandages to see if they were soiled, leaking or falling off for 11 days! **He's steady p... read more

Annette D.'s profile image
Annette D. 
rating
2 years ago

my friend was there because she is on medi cal. The food was bad. Three patients in one room sharing one bathroom that the people don't even clean. Staff don't listen when you call them. Sad to say that equality care for all people doesn't exist there. So please don't put your loved ones in that place. look for other options. 

Khloe B.'s profile image
Khloe B. 
rating
2 years ago

If you happen upon this place RUN FOR THE HILLS!! If you care for your loved one, DO NOT SEND THEM HERE. Management is heartless, rude and does not provide the correct guidance. Staff is disorganized and it is obvious if you are there any longer than 5 mins. They do not truly care as all they want to do is shove my elderly grandparent out the door. They refused to help with getting authorization for my grandma to stay and she was not even close to meeting her goals. When I called to check with the insurance, I was informed t... read more

Tony C.'s profile image
Tony C. 
rating
3 years ago

his is probably the place not to send your loved ones if you love them. Communication there is just confused chaos information. That is with management there nurses were nice. Only thing that is obvious was this . For a 2 day stay ok anything more, don't do it in the end my mom left with urinary track infection and in pain still released her. They kept reminding us if she was not picked up at certain that we would be charged ( sit down for this one)$1000.00 a day . The workers were nice to my mom food sucked. Problem is ... read more

Ellen H.'s profile image
Ellen H. 
rating
3 years ago

My loved one was transfered to this facility from the hospital. Having them there has been an absolute NIGHTMARE. They don't answer the phones or provide proper updates on medical condition and treatment--not even to the patient's primary care physician. It's like a prison. I just hope my loved one survives. 

M W.'s profile image
M W. 
rating
3 years ago

This place is still in a race to the bottom. Awful interactions with staff and the parking is just the worst 

Chrissy G.'s profile image
Chrissy G. 
rating
4 years ago

1 1/2 week ago a family member that is staying at this facility his patient rights were violated. The family member reached out to me very distraught. I drove to the facility within 30 minutes. The lady in charge, Anita was at the front desk when i went to sign in, I introduced myself and she immediately knew why i was there. I asked to speak to her but she informed me that shes busy and that i need to come back. Anita told me where my family member was and I went to meet with him. After 30 minutes i came back to Anita'... read more

Frequently asked questions about East Bay Post Acute

How is East Bay Post Acute rated?

East Bay Post Acute has a 3.9 star rating with 115 reviews. 

When is East Bay Post Acute open?

East Bay Post Acute is closed now. It will open tomorrow at 9:00 a.m.