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5629 Constitution Avenue, Colorado Springs, CO, 80915, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
My family has been going to this org for over 20 years. The company recently expanded their Powers location. I thought this a good thing until our family member Lacy died. Lacy had experienced rapid decline. She suddenly was diagnosed with diabetes. Lacy was about 9 years old. As you can imagine our family was devastated. We wanted Lacy to live and be happy. Yet sadly that wasn't so. The facility lead us to believe Lacy would improve with a week long stay at their facility to check for her ketones. Of course we agreed. Lacy ... read more
Business response:
We take your feedback seriously and are deeply saddened to hear about your experience with Lacy. We understand how difficult it can be to lose a beloved pet and the emotional toll it takes on a family. We would like the opportunity to discuss your concerns in more detail and address any questions you may have about Lacy's treatment. Please feel free to reach out to us at (719) 591-4545 to speak with our team. We are committed to providing the best possible care for all our patients and their families, and your input is valua... read more
We have had poor experiences with this office. The compassion and thoughtfulness is lacking in the front desk staff and concerned with the knowledge of the vet techs, veterinarians (Dr Baker), and the specialist the clinic uses. Our dog was diagnosed with Congestive Heart Failure. After taking the medicine for 6 days and not seeing improvement I called the vet, she didn’t seem as concerned as I was and told me to wait a little longer for him to be seen by her. The next day, the dog awoke screaming in pain and I had an emerge... read more
this place killed my dog she was older they didn't offer to do different things
Business response:
Heather, we know all too well how difficult it is to say goodbye to a beloved pet. We do our best to provide some comfort during this tough process, and our staff is especially supportive when it comes to making such a hard decision of letting your pet go. Please don't hesitate to give us a call should you need anything.
EastSprings is an answer to prayer! They now have loyal customers for life. We took our dog in for what appeared to be a UTI. They took some urine from her bladder and let us know that she had some blood in her urine. We took her home to await the results of the urine sample analysis. While we were waiting on test results, she got really painful and was crying. She appeared lethargic, and her gums looked white. We called EastSprings again, and without hesitation, they said we could take her back in if she was painful. Overwh... read more
Business response:
Thank you for your kind compliments, Tammy!
Have used this vet for years. The practice as a whole is going downhill. Their vaccinations are "valid" for half the recommend time, just so they can charge for another visit. Their prices keep increasing. Left a message over a month ago for office manager who still hasn't found the time to call me back. They seem to only care about the $$$. Sad.
Lower your prices. You are out of touch and to busy selling plans. It's all about the money no longer about the animals.
No Veterinarian up to date on the latest standard declaws cats. This place is OBVIOUSLY NOT UP TO DATE on latest studies or standards for a very cruel and painful surgery, so what else are they not up to date on? This was just banned in Denver. Feel free to educate yourselves. Oh wait, they probably do it for the money and don't actually care about cats, or other animals for that matter. i wouldn't bring my pets here.
East Springs Animal Hospital has a 4.6 star rating with 1,817 reviews.
East Springs Animal Hospital is open now. It will close at 6:00 p.m.