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El Paso Animal Urgent Care West
- Emergency Pet Hospital
- El Paso, TX
About this business
Location details
5500 N Desert Blvd, El Paso, TX, 79912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 11:00 p.m. |
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On July 26, we had to make the heartbreaking decision to put our dog down due to critical injuries. It was one of the hardest days of our lives, and while some of the staff at this clinic were kind and professional, one nurse in particular made the experience much worse than it needed to be. While my girlfriend was crying and holding our dog, a nurse with blue hair came in and told us we had “one minute” to say goodbye because they were closing. She claimed we’d been there for two hours (which wasn’t true) and spoke to us w... read more
Today on july 26 we lost our family member she was our lovely sweet bull dog who died from severe injuries and being in critical condition . Had to be put down . After the devastating loss of our dog, we were met not with compassion, but with aggression and insensitivity from a nurse with blue hair and visible arm tattoos. She became confrontational and completely disregarded the emotional state we were in, n trying to go in our face while holding our dead dog in our arms just due to asking for a few minutes before they took... read more
On July 26, 2025, we had a heartbreaking experience at the El Paso Animal Emergency Center that was made even worse by the way we were treated by a member of their staff. After the devastating loss of our beloved dog, we were met not with compassion, but with aggression and insensitivity from a nurse with blue hair and visible arm tattoos. She became confrontational and completely disregarded the emotional state we were in, showing no empathy whatsoever. To make matters worse, the staff refused to provide us with an invoice... read more
They refused to refill my cats medication. He is being taking for at least 4 years I understand I have to take him but still refuse to refill for two days. So I can take him Friday. To prevent him from getting worse. No call to advise me about it either. They have being refilling it for at two years since they took over Abrigado animal clinic.
Frequently asked questions about El Paso Animal Urgent Care West
How is El Paso Animal Urgent Care West rated?
El Paso Animal Urgent Care West has a 4.2 star rating with 517 reviews.
When is El Paso Animal Urgent Care West open?
El Paso Animal Urgent Care West is open now. It will close at 11:00 p.m.