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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Hotel needs updating all around. Staff was friendly and helpful.
Business response:
Thank you for the feedback.
Business response:
Thank you for the review.
GOOD STAY, GOOD VALUE The El Dorado has seen better days -- outdated furniture and style. BUT the room was very clean and comfortable. The staff was friendly and very helpful. The hotel is catching up from the pandemic, with staffing issues and restaurants being closed during peak hours.
Business response:
Thank you for the feedback and taking the time to leave it.
I wish I had asked for daily housekeeping. No new waters and no new coffee in the room. The resort fee included use of pool. It was closed. should be less of a resort fee if an amenity is not available.
Business response:
Thank you for the feedback.
The one negative was the check in. It took over twenty minutes because they were not staffed well enough. The lady who I finally worked with was awesome but she was just overwhelmed.
Business response:
Thank you for the feedback.
The frond desk was rude checking in but everything wlse was great
Business response:
Thank you for the feedback.
The staff was very friendly. However, a few things didn't work, including the vending machine and the in-room coffee maker. The manager made good on them, but it was inconvenient. Also, the room needed some attention, including new carpet and new fixtures in the bathroom. Everything seemed run down.
Business response:
Thank you for the feedback. We will be addressing your conerns.
Great access to the bowling stadium, lots of dining options between the 3 hotels that are all connected. Room was nice but the bed was too soft for me and the door into the toilet/shower was awkward
Business response:
Thank you for the review.
Business response:
Thank you for the review.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.4 star rating with 18,827 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open tomorrow at 12:00 p.m.