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Eldorado Resort Casino
- Hotels
- Reno, NV
About this business
Location details
345 N Virginia St, Reno, NV, 89501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
good stat\y I like the mezzanine level with all the restaurants and sundry shop close by. Valet park staff very good too.
Business response:
Thank you for the review.
Business response:
Thank you for the review.
Just an overall pleasant experience. Better than I had expected.
Business response:
Thank you for the review.
Our room was very nice. Clean but we did have to ask housekeeping for fresh towels that never arrived. Restaurants are nice, food is very good. Front entrance is a bit over crowded but the car attendants are excellent. The front desk is at an awkward place. We got lost a lot because signage need updating.
Business response:
Thank you for the feedback.
After check-in, there was an additional charge of $39.73 for coffee in the room, phone, and fitness center in the facility. We were informed about this before we checked in, but too busy to look for another accommodation, we agreed to pay. If this additional charge had been included at the time of the Expedia selection website, we probably would not have chosen this hotel. The room is clean, staff was friendly, but it is an old facility.
Business response:
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Business response:
Thank you for the 5 out of 5
Business response:
Thank you for the 5 out of 5.
There was no help at check in or check out
Business response:
Thank you for the review.
Business response:
Thank you for the 5 out of 5.
Frequently asked questions about Eldorado Resort Casino
How is Eldorado Resort Casino rated?
Eldorado Resort Casino has a 4.1 star rating with 24,383 reviews.
When is Eldorado Resort Casino open?
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.