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Experience the excitement of Eldorado Resort Casino in Reno! Relax in one of Eldorado Reno's newly remodeled luxurious hotel rooms and suites. Our New Rooms feature sleek, high-quality furniture in rich, dark woods; all new eye-catching lighting to brighten the overall ambiance; new carpet in a striking black and gold pattern that adds a modern flair; and plush side chairs to add an extra touch of warmth to the fresh new style. King rooms now have a sleeper sofa for added comfort and convenience. The rooms also feature fine ... read more
345 N Virginia St, Reno, NV, 89501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 12:00 p.m. | |
Tue | 12:00 p.m. to 12:00 p.m. | |
Wed | 12:00 p.m. to 12:00 p.m. | |
Thu | 12:00 p.m. to 12:00 p.m. | |
Fri | 12:00 p.m. to 12:00 p.m. | |
Sat | 12:00 p.m. to 12:00 p.m. | |
Sun | 12:00 p.m. to 12:00 p.m. |
DID NOT LIKE....The resort fee was a bit steep, the toilet in my room didn't always flush in the first try, minimum table bets were high, NO HOT TUB. LIKED..... The location was great for Hot August Night, parking was pretty good, staff was friendly.
Business response:
Thank you for providing your feedback and letting us know about your experience, Odell. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.
Staff was excellent , property was just ok.
Business response:
Thank you so much for your feedback.
Business response:
Thank you for providing your feedback and letting us know about your experience, Bernadette. We set high standards for ourselves and are truly sorry to hear you feel those were not met on this occasion. We look forward to an opportunity to better serve you and earn your 5-star rating in the near future.
Check in valet experience needs improvement Greeting by valet was strange , waited for some time to get checked in , was told by the first valet they didn’t have room in the garage for a large SUV . After several minutes of confusion, an older gentleman came to the rescue and told me they would find us a parking place and took my keys - By then I really needed a restroom !!!
Business response:
I am so sorry for the confusion. I'm glad they were able to get you parked. I hope the rest of your stay was much better.
all fgood
Business response:
Wonderful! We look forward to your next stay.
Business response:
I am so sorry to see that your stay wasn't what you had hoped for. How can we improve your stay for next time?
Business response:
We are so glad you stayed with us. See you next time!
Like smoking rooms and hospitality of staff
Business response:
I am so glad to hear that you enjoyed your stay with us. We look forward to seeing you again soon!
I did not like the fact my room was not cleaned the following day and no fresh towels provided!
Business response:
I am so sorry to hear that. We will look into this. I hope your next stay with us is much better.
Eldorado Resort Casino has a 4.4 star rating with 19,571 reviews.
Eldorado Resort Casino is closed now. It will open at 12:00 p.m.