This profile has been claimed by the business owner or representative.
eleras group
- Auto Repair
- St Charles, MO
About this business
Location details
1708 S 5th St, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Having vehicle protection gives me additional peace of mind. I also appreciated that the coverage was explained to me so I knew what the contract was intended to provide.
Business response:
Thank you for sharing your experience with Eleras Group! Were glad to hear that having vehicle protection provides you with additional peace of mind and that our team took the time to explain the coverage clearly. We appreciate your feedback and are pleased that you felt informed about what your contract is intended to provide.
The representative I spoke with was friendly and easy to communicate with. They listened to my concerns and explained the available options in a way that made sense to me.
Business response:
Thank you for sharing your positive experience with Eleras Group! Were glad to hear that our representative was friendly, attentive, and took the time to listen to your concerns and explain your available options clearly. We appreciate your feedback and are pleased that you had a positive experience.
I had several questions before making my decision, and the representative took the time to answer them. That level of communication gave me more confidence in understanding the contract.
Business response:
Thank you for sharing your experience with Eleras Group! Were glad to hear that our representative took the time to answer your questions and explain the contract clearly. We appreciate your feedback and are pleased that the communication helped you feel more confident and informed about your coverage.
Getting information about the vehicle protection plan was easier than I expected. The process was organized, and the representative guided me through the important details without making things complicated.
Business response:
Thank you for sharing your experience with Eleras Group! Were glad to hear the process was organized and straightforward and that our representative was able to guide you through the important details without making things complicated. We appreciate your feedback and are pleased you had a positive experience.
I appreciated how clearly the representative explained the coverage and answered my questions. Everything was presented in a straightforward way, which made it much easier for me to understand what I was getting.
Business response:
Thank you for sharing your positive experience with Eleras Group! Were glad to hear that our representative explained the coverage clearly and answered your questions in a straightforward manner. We appreciate your feedback and are pleased that you felt informed and comfortable with your understanding of the service contract.
Communication was one of the strongest parts of my experience. My questions were addressed clearly, and I received the information I needed without unnecessary back-and-forth.
Business response:
Thank you for sharing your positive experience with Eleras Group! Were glad to hear that our team communicated clearly and provided the information you needed without unnecessary back-and-forth. We appreciate your feedback and are pleased that you found the process straightforward and efficient.
My experience with Eleras Group was positive from the beginning. The customer service was helpful, and I never felt rushed when asking questions about the service contract.
Business response:
Thank you for sharing your positive experience with Eleras Group! Were glad to hear that our customer service team was helpful and took the time to answer your questions without making you feel rushed. We appreciate your feedback and are pleased that you had a positive experience from the beginning.
The representative I worked with was professional and courteous throughout the process. I appreciated the attention to detail and the effort to make sure I understood the coverage.
Business response:
Thank you for sharing your positive experience with Eleras Group! Were glad to hear that our representative was professional and courteous and took the time to make sure you understood the coverage. We appreciate your feedback and are pleased that you felt your questions and concerns received the attention they deserved.
I appreciated the professionalism of the team. Communication was clear, and the representatives were patient when addressing my questions.
Business response:
Thank you for sharing your feedback! Were pleased to hear that our team provided professional service, clear communication, and patience when addressing your questions. We truly appreciate your kind words and are grateful for the opportunity to assist you!
Frequently asked questions about eleras group
How is eleras group rated?
eleras group has a 2.4 star rating with 831 reviews.
When is eleras group open?
eleras group is open now. It will close at 2:00 p.m.