This profile has been claimed by the business owner or representative.
eleras group
- Auto Repair
- St Charles, MO
About this business
Location details
1708 S 5th St, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
The customer service person I spoke with was very patient and respectful to me. This made a frustrating situation very easy to handle. Well done.
I did not have to go out of my way to find out updates like has typically been my experience, since they updated me even without me having to ask. Thank you for Eleras for the positive experience.
Eleras takes something that makes you feel stressed and makes it feel normal. This is exactly what you want when having to do repairs.
My encounter with Eleras was easy and comforting. They clarified what was being done and did precisely as they committed.
The evaluation process was quicker than I expected and all the individuals that were involved were surprisingly very helpful.
I felt stressed when my car began to develop issues, and Eleras helped me to feel comfortable and relaxed regarding the price.
The entire experience was positive and professional and I would suggest them to other people without hesitation.
Business response:
Dear *****,Thank you so much for your kind recommendation.Were delighted to hear that your entire experience was positive and professional. Earning your trust and your willingness to recommend us to others, truly means a great deal to our team.We appreciate you choosing Eleras and look forward to being here whenever you may need us again.
To be honest, I did not think it would be so painless, yet Eleras dealt with my repair in a straight forward manner. I'm very happy with the results.
Business response:
Dear *****,Thank you for sharing your experience!Were thrilled to hear that the repair process was straightforward and painless for you. Making what can sometimes be a stressful situation simple and clear is exactly what we aim for, so its wonderful to know youre happy with the results.We truly appreciate your trust in Eleras and are always here whenever you need us.
The claim process was not complex, and what made the customer service *** really unique was the level of sincerity with which the customer service agent was supporting the claim process.
Business response:
Dear *****,Thank you for sharing your experience! Were thrilled to hear that our team was able to support you with sincerity and make the claims process simple. Providing helpful, caring service is very important to us.
Frequently asked questions about eleras group
How is eleras group rated?
eleras group has a 1.9 star rating with 688 reviews.
When is eleras group open?
eleras group is closed now. It will open tomorrow at 10:00 a.m.