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eleras group
- Auto Repair
- St Charles, MO
About this business
ABOUT ELERAS WHY ELERAS GROUP? Eleras Group provides coverage through some of the best administrators in the protection plan industry. The administrators that we offer have almost 30 years of combined experience. We are giving you the protection that you deserve. The Eleras Group will provide you with the right investment that could potentially save you thousands on your vehicle. At Eleras Group we strive to provide exceptional customer service and customer satisfaction. We work directly with our administrators and have d... read more
Location details
1708 S 5th St, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I found Eleras to be a helpful company that changed everything positively. The way Eleras manages details along with their fast response has worked perfectly. The team demonstrates high professionalism which leads me to endorse their services.
Business response:
Thank you so much for your kind words! We're thrilled to hear that your experience with Eleras has been such a positive one. Our team takes great pride in being responsive, detail-oriented, and professional, so your feedback truly means a lot to us. We're grateful for your endorsement and look forward to continuing to support you in any way we can!
Eleras has proven to be a pleasure to work with. The company has proven itself reliable by resolving all my problems successfully.
Business response:
Dear ****,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you've had a great experience working with Eleras and that we were able to successfully resolve all your concerns. Your satisfaction is our top priority, and its wonderful to know weve met your expectations.We truly appreciate your trust in us and look forward to continuing to serve you. If you ever need anything in the future, dont hesitate to reach out.Thanks again for the kind words!
Since starting with Eleras my experience has surpassed all expectations. Excellent customer support together with user-friendly service has created a positive experience.
Business response:
Dear ********,Thank you so much for your kind words! We're absolutely delighted to hear that your experience with Eleras has exceeded your expectations. Providing excellent customer support and user-friendly services is our top priority, so it's wonderful to know weve been able to create such a positive experience for you.We truly appreciate your feedback and are grateful for the trust youve placed in us. If you ever need assistance in the future, please dont hesitate to reach out. We're always here to help!Thanks again for ... read more
Even though I'm no longer with Eleras, I must give credit to them. They are hard working people who do a job that's not always pleasant. After speaking to ******, who listened to our issues she took care of our problem. ******, is an example of how management should take care of customers. ALSO OUR ISSUE HAD NOTHING TO DO WITH ELERAS!! THANK YOU AGAIN ******!
Eleras provided very good service to us. They have paid all the bills for all the service for **, across the country. I have never had a problem with them. I highly recommend them.
Business response:
<p>To Whom This May ***************** are certainly pleased to hear of your positive experience with The Eleras Group.</p><p>Thank you for taking the time to give us a positive review.</p><p>Thank you.</p>
Kind, patient, respectful, understanding! This has been my experience with this group!
I had a contract with this group. They are more customer-responsive and professional in nature than the other groups. In terms of warranty, they are very careful and sincere in their service.
My elderly mother had a contract with the Eleras Group. I came home to take care of her financials for her and realized she had this contract on a vehicle she no longer owned, yet she was still having monthly payments drafted from her bank account. I called to have the contract cancelled and was transferred to *******. She was very helpful. She did try to have us switch the contract over to the new vehicle but I declined. There was no undue pressure and the contract was cancelled pending my cancellation letter. I would like ... read more
Business response:
To Whom This May ******** We appreciate the positive feedback and we are happy that we were able to assist you.
I needed a refund on party of my warranty plan and called customer service. They assisted me with no hassle. They helped me and never got frustrated as it was an accidental mistake.The customer service you receive from this company is enough in its self to keep me returning.
Business response:
Thank you for the positive review. We are happy that we could assist you and hope that we can help you in the future.
Frequently asked questions about eleras group
How is eleras group rated?
eleras group has a 4.9 star rating with 77 reviews.
When is eleras group open?
eleras group is open now. It will close at 7:00 p.m.