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1708 S 5th St, St Charles, MO, 63303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Getting information about the vehicle protection plan was easier than I expected. The process was organized, and the representative guided me through the important details without making things complicated.
I appreciated the professionalism of the team. Communication was clear, and the representatives were patient when addressing my questions.
Business response:
Thank you for sharing your feedback! Were pleased to hear that our team provided professional service, clear communication, and patience when addressing your questions. We truly appreciate your kind words and are grateful for the opportunity to assist you!
My overall experience was very positive. The staff was easy to reach, respectful, and willing to provide clarification whenever I needed it.
Business response:
Thank you for sharing your positive experience! Were pleased to hear that our team was accessible, respectful, and willing to provide clarification when needed. We truly appreciate your kind feedback and are grateful for the opportunity to assist you!
Good experience with professional customer service. Communication was consistent, and the team was helpful whenever I had questions.
Business response:
Thank you for sharing your positive experience! Were glad to hear that our team provided professional, consistent, and helpful customer service. We appreciate your kind words and are grateful for the opportunity to assist you!
Everything was handled in an organized and professional way. I appreciated the clear communication and helpful attitude from the representatives.
Business response:
Thank you for sharing your experience! Were glad to hear that everything was handled in an organized and professional manner. We appreciate your kind words about our teams clear communication and helpful approach. Thank you for choosing Eleras!
Eleras Group exceeded my expectations in every way. Got solid coverage for a fair price, dealt with knowledgeable staff throughout, and when I actually needed to use my plan, the process was exactly as smooth as they described it would be. That alignment between promise and reality is everything. Five stars, no question.
Business response:
Thank you for the five-star review! Were thrilled to hear that you had a smooth experience with our team and coverage. We truly appreciate your trust in Eleras Group!
Had a positive experience with Eleras Group LLC. The staff was professional, responsive, and took the time to explain the information clearly.
Business response:
Thank you for sharing your positive experience with Eleras Group LLC! We truly appreciate your kind words about our teams professionalism, responsiveness, and commitment to providing clear information. It was a pleasure assisting you, and were grateful for your trust and support!
excellent service, honest pricing, zero headaches. Long version: I had low expectations going in, was pleasantly surprised at every step, and now feel like I made a smart decision that actually protects me. That's all I wanted. Eleras delivered it without any of the drama I expected from this industry.
Business response:
Thank you for your thoughtful review! We're thrilled to hear that your experience with Eleras exceeded your expectations. Providing reliable service, transparent pricing, and a smooth experience is exactly what we strive for. We appreciate your trust and are grateful to have you as a customer.
Genuinely easy process. Reached out on a Monday, had my plan selected by Tuesday, received my documents Wednesday. Three days from inquiry to signed contract, all without any confusion or delay. The people I spoke with were professional and the pricing was exactly in line with what was quoted. No surprises.
Business response:
Thank you for your great feedback! We're glad to hear your enrollment experience with Eleras was quick, clear, and hassle-free. Our team strives to provide straightforward service with transparent pricing, and we appreciate your trust in us.
eleras group has a 2.3 star rating with 814 reviews.
eleras group is closed now. It will open at 10:00 a.m.