eleras group's cover image

This profile has been claimed by the business owner or representative.

eleras group

2.0

About this business

Location details

1708 S 5th St, St Charles, MO, 63303, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.0722 reviews
Select a rating
Dylan Prescott P's profile image
Dylan Prescott P 
5 days ago

I loved that the support person didn't get stressed when I was freaking out about the price. He walked me through the process and spoke to the shop. 

Hannah Barlow B's profile image
Hannah Barlow B 
5 days ago

I called Eleras while my car was at the shop. They spoke to the service manager and worked out approval. 

Eric Sandoval S's profile image
Eric Sandoval S 
5 days ago

Submitted a claim for a cooling system issue. It was approved and covered the following day. 

Megan Talbot T's profile image
Megan Talbot T 
5 days ago

My alternator went bad and I called Eleras from the shop. They approved the repair that afternoon. 

Wayne Martin M's profile image
Wayne Martin M 
6 days ago

The claim adjuster told me what the mechanic had to submit. Once that was done the authorization came through. 

Jerry Jones J's profile image
Jerry Jones J 
6 days ago

I thought it would be difficult to get an inspection. After the mechanic verified the issue the shop went to repair it. 

Patrick Hawkins H's profile image
Patrick Hawkins H 
a week ago

The repair shop did all the work with Eleras so I didn't need to worry about it. They had my car back in two days. 

Business response:

Dear *******,Thank you for your feedback. Were glad to hear the process was smooth and that the repair shop handled everything efficiently. Its great to know you had your vehicle back so quickly. 

Grant Holliday H's profile image
Grant Holliday H 
a week ago

You don't always get a follow up call but Eleras did. They called a couple days later to make sure the issue was fixed. 

Business response:

Dear *****,Thank you for your feedback. Were glad to hear our follow up made a difference and that your issue was resolved. We appreciate you sharing your experience with Eleras. 

Dylan Austin A's profile image
Dylan Austin A 
a week ago

Called regarding an unusual noise and they started a claim. Photos were sent and the repair was approved. 

Business response:

Dear *****,Thank you for sharing your experience. Were glad the claims process was smooth and that your repair was approved quickly. We appreciate your feedback. 

Frequently asked questions about eleras group

How is eleras group rated?

eleras group has a 2 star rating with 722 reviews. 

When is eleras group open?

eleras group is closed now. It will open tomorrow at 8:00 a.m.