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Emerald City Energy
- Windows Installation
- Tukwila, WA
About this business
Emerald City Energy is a leader in window replacement and exterior door replacement, serving the Puget Sound area. Our goal is to deliver quality products that improve the energy efficiency of your home, while offering stylish accents to make windows and doors your own. With full-service installation and decades of experience, trust Emerald City Energy like so many others have. In fact, we've been rated in the top 5% of window replacement companies by Angie's List Super Service Awards. Find out how we can help you with windo... read more
Location details
3225 S 116th St, Tukwila, WA, 98168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Other than what felt like an extremely long wait between when we made our downpayment and when the work was finally performed, I would say it was a great experience. Nearly all of our old aluminum framed windows were replaced with new fiberglass windows. There were multiple crews involved - replacing 13 windows in 3 days. Everyone we met was super polite and professional. I was a little concerned about how much damage might be done to the interior window linings in the process but they exceeded expectations and provided a ve... read more
The window replacement looks great. The installers were on time and did a great job. They were polite, professional and was very knowledgeable about the install when I questioned them.
Emerald City did a A+ job earlier in the year when installing two wide bedroom windows and a new kitchen door in my home, so when it came time for the storm door (with a built-in doggie-door), I knew just whom to call. Communication and scheduling (Lixia) are professional and service (both on-site and when visiting the showroom) is great. I was able to choose my storm door from viewing it online and with a brief chat from the fellow (Mike?) without a showroom visit. I've worked with Tipton twice for my installations. He is d... read more
Very happy with the Milgard Trinsic windows we had retro-fitted into our home. Emerald City was great to work with: Eric (in sales) was responsive, and I never felt pressured. He took the time I needed to get comfortable and answered all my questions... which was important, as I retro-fitted my entire home: 28 windows -- NOT a cheap job. I got 3 detailed quotes from 3 different and reputable companies, and Emerald was the most competitive, offered a great warranty, and had solid online reviews. It's important to note that th... read more
The installation was excellent! These guys definitely were experts and knew what they were doing! Since it took about 2 months from time I had ordered the door until it was installed I was VERY pleasantly surprised how well it went. I expected they would find problems since there was water damage and I had already had to have siding and other wood damage replaced last year. However, these guys were great and handled things when a problem was found to make sure the door could be installed correctly and would last a lifetime p... read more
Sometimes when someone is the only game in town, you have to go with them. The workers did do a really good job installing this sky wall window and door. But one window in the sky wall was broken on arrival. And one of the pains in the sliding glass door was scratched. It took several months and a couple of more trips by them and time off by me to get this all fixed. It appears that Pella and Ply Gem don't have the quality control that is needed to prevent problems like these. I would probably hire Emerald City Energy again ... read more
Business response:
We apologize for the broken glass on the skywall and the scratched glass on the patio door. Sometimes there are flaws in manufacturing but we don't believe that the issues you experienced are systemic of an overall lack of quality with these two manufacturers. We appreciate the positive input about the installation work and that you would hire us again if needed. Hopefully when and if you need more window and door products you receive the more common smooth process from start to finish, with no manufacturing issues. Thank yo... read more
Everyone was very efficient and professional, and the window repair was done well. Their price was also much better than another quote for the job.
I am very happy with the new windows and doors that Emerald City Energy installed for my home. The salesman was helpful and the two installers who came to install did an excellent job installing everything.
I hired emerald city energy after obtaining 3 quotes. They were the lowest quote and also had the most responsive and knowledgeable sales rep. I am very pleased with the windows and doors, they are a huge improvement. However I ran into a lot of issues of timeliness with the ordering of the windows and installation. The windows took longer than estimated to arrive, and the installation company schedules so far out in advance that once I received notice of the delay, rescheduling resulted in a delay of an extra 4-6 weeks. The... read more
Business response:
As the owner of Emerald City Energy, first and foremost I want to apologize. I did reach out to discuss further and get a few more details as they don't connect exactly with our notes, but your job definitely did not go as smoothly nor as timely as we all would have liked. We are happy to hear you are enjoying the windows in the end but definitely acknowledge that it took longer than normal. Just to clarify, for this job we needed help from our partner install crew and while we are 100% responsible in this situation for ever... read more
Frequently asked questions about Emerald City Energy
How is Emerald City Energy rated?
Emerald City Energy has a 4.9 star rating with 526 reviews.
When is Emerald City Energy open?
Emerald City Energy is open now. It will close at 5:00 p.m.