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Encompass Health Rehabilitation Hospital of Jacksonville

4.4

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Location details

11595 Burnt Mill Rd, Jacksonville, FL, 32256, United States

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4.4190 reviews
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James B.'s profile image
James B. 
rating
3 months ago

Great facility, almost new, no disagreeable odors, helpful dedicated staff knowledgeable in care requirements 

Business response:

James, we appreciate your feedback and are happy that you had such a positive experience at Encompass Health. 

James B.'s profile image
James B. 
rating
3 months ago

Great facility, almost new, no disagreeable odors, helpful dedicated staff knowledgeable in care requirements 

Business response:

James, we appreciate your feedback and are happy that you had such a positive experience at Encompass Health. 

Richard S.'s profile image
Richard S. 
rating
a year ago

My name is Richard Shaw, I was in Encompass from Apr 11th through April 25th. I am finally seeing how to put reviews up. I came there from being in another Hospital for about 22 days, and I had a lot of issues going on with my health. For the two weeks I was there I was treated with such a great host of staff members in multiple positions. you all really took care of me in so many ways. I felt the concern of my well being, pleasant and joyful in serving me. From nurses, doctors, therapists, dialysis, food service, housekee... read more

Business response:

Thank you for your feedback Richard, it was a privilege and an honor to care for you during your stay at Encompass Health. 

Richard S.'s profile image
Richard S. 
rating
a year ago

My name is Richard Shaw, I was in Encompass from Apr 11th through April 25th. I am finally seeing how to put reviews up. I came there from being in another Hospital for about 22 days, and I had a lot of issues going on with my health. For the two weeks I was there I was treated with such a great host of staff members in multiple positions. you all really took care of me in so many ways. I felt the concern of my well being, pleasant and joyful in serving me. From nurses, doctors, therapists, dialysis, food service, housekee... read more

Business response:

Thank you for your feedback Richard, it was a privilege and an honor to care for you during your stay at Encompass Health. 

Kate R.'s profile image
Kate R. 
rating
2 years ago

I have had several clients , I am a Geriatric Care Consultant, that have been patients at Encompass,and each has had an outstanding and successful experience. This review is about the care my own loved one received. I wholeheartedly believe that Dr. West and his team saved his life. Their knowledge and approach to care,actually spending time with the patients and their families and getting to know them and really paying attention, allowed them to realize there was an unaddressed problem, that he came to them with. He requ... read more

Business response:

Thank you for trusting Encompass Health Rehabilitation Hospital of Jacksonville with the care of your loved one! 

Kate R.'s profile image
Kate R. 
rating
2 years ago

I have had several clients , I am a Geriatric Care Consultant, that have been patients at Encompass,and each has had an outstanding and successful experience. This review is about the care my own loved one received. I wholeheartedly believe that Dr. West and his team saved his life. Their knowledge and approach to care,actually spending time with the patients and their families and getting to know them and really paying attention, allowed them to realize there was an unaddressed problem, that he came to them with. He requ... read more

Business response:

Thank you for trusting Encompass Health Rehabilitation Hospital of Jacksonville with the care of your loved one! 

John L.'s profile image
John L. 
rating
2 years ago

inpatient recovery from spine surgery. The quality of care provided was excellent. my primary doctor, Dr. West, was available and attentive to my concerns. he took the time to explain his decisions fully, including the reasons behind his choices. The staff as a whole were positive, engaged and happy.- yes, happy. there is a requirement that patients be involved in three hours a day combined OT and PT, each at their own level. This structure to the day was helpful and gave the opportunity for feedback from a variety of source... read more

Business response:

Thanks for entrusting us with your care, John. We’re happy that you had such a good experience! 

John L.'s profile image
John L. 
rating
2 years ago

inpatient recovery from spine surgery. The quality of care provided was excellent. my primary doctor, Dr. West, was available and attentive to my concerns. he took the time to explain his decisions fully, including the reasons behind his choices. The staff as a whole were positive, engaged and happy.- yes, happy. there is a requirement that patients be involved in three hours a day combined OT and PT, each at their own level. This structure to the day was helpful and gave the opportunity for feedback from a variety of source... read more

Business response:

Thanks for entrusting us with your care, John. We’re happy that you had such a good experience! 

Dale B.'s profile image
Dale B. 
rating
2 years ago

I can't say enough good things about Encompass. My 89 year young Mom had a three week stay. She had spent 2 and a half months in Mayo and flat on her back with severe COVID complications. Mom had been in bed all that time. Encompass has Mom stronger, walking, smiling, participating, and once again enjoying life. They never give up on their patients. From the physical and occupational therapists to the nurses and the assistants, and the Case Managers, and the maintenance crew, the ENTIRE FACILITY/HOSPITAL, we can't send enoug... read more

Business response:

Thank you for trusting Encompass Health Rehabilitation Hospital of Jacksonville with the care of your loved one! 

Frequently asked questions about Encompass Health Rehabilitation Hospital of Jacksonville

How is Encompass Health Rehabilitation Hospital of Jacksonville rated?

Encompass Health Rehabilitation Hospital of Jacksonville has a 4.4 star rating with 190 reviews. 

When is Encompass Health Rehabilitation Hospital of Jacksonville open?

Encompass Health Rehabilitation Hospital of Jacksonville is open now. It is open 24/7.