Endurance Warranty Services's cover image

This profile has been claimed by the business owner or representative.

Endurance Warranty Services

4.1

About this business

Location details

400 Skokie Blvd., Northbrook, IL, 60062, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.133,416 reviews
Select a rating
Gail M's profile image
Gail M 
4 years ago

My elderly parent keep receiving letters and phone calls from Endurance. She doesn't own a car, never owned a car. She keep telling them this yet they keep calling and sending letters, she feels harassed. 

Aaron T.'s profile image
Aaron T. 
4 years ago

This by far is the worst experience in life dealing with this company!! I would never recommend them to any one. Im stuck **** miles away from home with no money left in a hotel. i thought i paid monthly for a warranty in the event if my car would ever break down i wouldn't have to worry or stress. Not with this company!! They sent an adjuster out to look at my car and found semi truck stickers in my car that i put on and off my trucks and said and made it up in his head that i use my (pick up truck) for commercial use. Ther... read more

frankie A's profile image
frankie A 
4 years ago

After verifying that my claim was covered They decided it was not once it was at the dealership. No one has bothered to let me know why it was denided. Left message For 2 days with no callbacks. Called on Wednesday to cancel was sent a formal that will not open. IT Department opened it and it was blank. Called Thursday and I asked the gentleman to send a pdf file but he sent the same file that won't open. After I told him I couldn't he hung up. That's l these CROOKS do is hang up. Just want my Money. 

Lawrence M's profile image
Lawrence M 
4 years ago

this is the worst company to deal with they, they said they would cover the turbo on my truck then side it was a gasket problem and the were not covering it. after spending more then week with there people evaluating the problem, they left the service company I was using holding the truck filling a bay for now two weeks avoid this company I have learned the hard way 

Jeremiah H's profile image
Jeremiah H 
4 years ago

I purchased an auto warranty from Endurance on 03/22/22. After sleeping on it and reading negative reviews online. I decided to cancel my order, set to become effective April 1st,2022. After calling the customer ********************************************* to request cancellation, I was given the run-around and have yet to receive any confirmation that my order was canceled. I am very uncomfortable after giving my bank account information to them to set up my order. I will be calling the *** to file a complaint seek their a... read more

Kim C's profile image
Kim C 
4 years ago

I would never use endurance or recommend them. They denied my claim because my miles on my truck was reported inaccurate to carfax. They stated it was a mileage discrepancy, which means I could not get my vehicle fixed. Remind you Ive had this policy for 16 months. Now when I need to use it I couldnt. The representative was not any help and couldnt help me. The company took my money monthly but couldnt help me to get my vehicle fixed. When I canceled they never issued a refund and stated it was nothing for them to do. This w... read more

Bradley B.'s profile image
Bradley B. 
4 years ago

Purchased Endurance Advantage Preferred plan on 31Mar2021.16Dec2021 Was informed by ********** truck had an issue. Endurance refused to pay out stating title discrepancy.I spoke with endurance they stated at that time contract was void and new contract needed to be written.After several phone conversations with Endurance which they stated i was still being charged. I spoke with ***************** 04Jan2022 after a lenghty conversation in which ***************** stated contract was void and about possibly rewriting the policy ... read more

Kris D's profile image
Kris D 
4 years ago

letter sent was soliciting for new business, but was misleading. Carefully look at the bottom of the letter, "this is an advertisement to obtain coverage." 

Bill B.'s profile image
Bill B. 
4 years ago

I have been trying to get reimbursement for an oil change for 6 months and have had nothing but run around with every customer ********************** rep. and I have been lied to so many times that I am going to personally contact any and all investigative government agencies, ****************s, BBB, and and Washington Attorney General in ***** to ask for a "FULL INVESTIGATION" into Endurances operational practices and to view nationwide complains Endurance Warranty Services LLC and "FRAUD" advertising on **************** ch... read more

Frequently asked questions about Endurance Warranty Services

How is Endurance Warranty Services rated?

Endurance Warranty Services has a 4.1 star rating with 33,416 reviews. 

When is Endurance Warranty Services open?

Endurance Warranty Services is closed now. It will open tomorrow at 8:00 a.m.