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EnergyAid
- Solar Installation
- San Diego, CA
About this business
Location details
4599 Mission Gorge Pl, STE A, San Diego, CA, 92120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Did not waste any time in troubleshooting problem with updating LG battery software. He submitted report to have battery replaced.
Business response:
Hi, Ben. Thank you for taking the time to provide feedback on your recent experience with our services. We are thrilled to hear that Rudy Candelario and Daniel Castro were able to assist you in a timely and efficient manner. Their work ethics and commitment to providing excellent customer service are qualities we strive for in all of our team members. We appreciate your business and hope to continue serving you in the future.
Did a great job
Business response:
Hi, Ronald. Thank you for sharing your positive experience with us. We're thrilled to hear that we were able to meet your expectations. However, we noticed that your review was not a 5-star rating. Is there anything we could have done better to earn a 5-star rating from you? Your feedback is valuable to us as we strive to provide the best possible service to all our customers. We appreciate your time and hope to hear back from you soon.
Daniel was very informative of process of replacement of the LG battery. Arrived a few minutes before 8, documented the system, very good experience.
Business response:
Hi, Ed. Thank you for sharing your positive experience with us! We are pleased Daniel was informative about the battery replacement process and arrived on time. It's great to know you had an excellent experience with our service. If you have any other concerns or questions in the future, please don't hesitate to reach out to us.
Rudy was knowledgeable & professional. Thanks
Business response:
Hi David, Thank you for taking the time to share your feedback with us! We are thrilled that Rudy provided you with knowledgeable and professional service. At EnergyAid, we understand the importance of promptly and efficiently fixing our customers' systems. We invest in skilled technicians who embody our professionalism and expertise to ensure top-notch service. We appreciate your business, and we hope to serve you again in the future. Thank you!
Daniel Castro reviewed the battery and explained the process which involves getting a replacement battery from LG and scheduling a time where the old battery will be replaced with the new one by EnergyAid.
Business response:
Thank you for taking the time to leave a review, Rick. We're thrilled you had a positive experience with our technician, Daniel Castro, who provided clear and helpful information regarding the battery replacement process. It's great to know that his excellent communication skills contributed to your overall satisfaction with our service. We appreciate your feedback and hope to continue providing you with the same level of service.
Professional well informed friendly
Business response:
Hi, Nam. We appreciate the kind words and are glad we could provide you with a positive experience!
I am very pleased with Noah, your technician, on a personal level. Having said that, I will reserve judgment on EnergyAid in general until i see how they resolve my issue
Business response:
Hi, Douglas.Thank you for taking the time to provide feedback on your recent service experience. We're glad that Noah, our technician, provided you with a positive experience. However, we understand that you are still waiting for a resolution to your issue, and we want to assure you that we are taking it seriously. We are committed to resolving any concerns you might have, and we will do everything we can to make sure that you are satisfied with the outcome. Thank you for choosing EnergyAid, and please don't hesitate to cont... read more
Rudy Candelario did an excellent job. He is very professional and knows his job very well.
Business response:
Hi, Raymond. We are thrilled to learn that you had a positive experience with us!
good and salified
Business response:
Thank you for taking the time to share your feedback with us. We are glad you had a good experience with our services, and your satisfaction is our top priority. Please do not hesitate to contact us again if you need further assistance.
Frequently asked questions about EnergyAid
How is EnergyAid rated?
EnergyAid has a 4.7 star rating with 517 reviews.
When is EnergyAid open?
EnergyAid is closed now. It will open tomorrow at 8:00 a.m.