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Erie Home

4.6

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Location details

2166 Brighton Henrietta Townline Rd, Suite C, Rochester, NY, 14623, United States

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4.61,044 reviews
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David R.'s profile image
David R. 
2 years ago

Good experience start to finish. Salesman was very helpful and, rather that trying up-sell us actually down-sold us to a product that better met our needs (fiberglass shingles vs. metal roof). Install was completed in one day and cleanup appeared very thorough. They broke a couple of my landscape lights but, at least so far, I haven't found any nails or any significant debris laying around. The roof looks great. Ask me after the next couple of storms or in about 10 years how I really feel about it and I'll have a bett... read more

Business response:

Hi, David. We are thrilled to learn that you had a positive experience with us! 

Shannon C.'s profile image
Shannon C. 
2 years ago

From start to finish Erie has been great to work with! The salesman was helpful and explained everything. The team they sent out was great too. They were fast and friendly and clean. There were even some hiccoughs and Erie took care of everything. Having a roof replaced seemed like it was going to be very stressful, but Erie made it a breeze! 

Business response:

Hi, Shannon. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Sandra R.'s profile image
Sandra R. 
2 years ago

Very professional. Cleaned up well . It looks great 

Business response:

Hi, Sandra. Thank you for taking the time to submit a review, we really appreciate it! 

Scott P.'s profile image
Scott P. 
2 years ago

Great aervice5 

Business response:

Hi, Scott. Thank you for taking the time to submit a review, we really appreciate it! 

Robert C.'s profile image
Robert C. 
2 years ago

The roof looks great. They put up all they said they were going to do. Clean up was complete and done in one day. 

Business response:

Hi, Robert. We are thrilled to learn that you had a positive experience with us! 

Tom S.'s profile image
Tom S. 
2 years ago

Great customer service! Explained everything well, answered all my questions, kept me up to date on order status, etc. Actual work was completed faster than I expected and nice attention to detail. 

Business response:

Hi, Tom. We are thrilled to learn that you had a positive experience with us! 

Krista C.'s profile image
Krista C. 
2 years ago

Erie Home replaced our roof and I felt like we were working with a professional and knowledgeable company. From the in-home sales appointment with Shawn. He explained the value of Erie Homes product and why their products differ from others in the industry. He was honest about what he saw during the inspection. The scheduling process quick and easy and they were able to accommodate our schedule. The crew that came for the installation was lead by Cam, he was very understanding of a homeowners concerns. I asked a million que... read more

Business response:

Hi, Krista. Thank you so much for leaving us an A+ review! 

Jason P.'s profile image
Jason P. 
2 years ago

The crew was very professional and did a great job. The weather was horrible but they got the job done. It looks great and they stayed behind to clean up. 

Business response:

Hi, Jason. We are thrilled to learn that you had a positive experience with us! 

Kimberly S.'s profile image
Kimberly S. 
2 years ago

My experience was wonderful. The crew did a great job completing the roof in a timely manner. They did a great job cleaning up. 

Business response:

Hi, Kimberly. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about Erie Home

How is Erie Home rated?

Erie Home has a 4.6 star rating with 1,044 reviews. 

When is Erie Home open?

Erie Home is open now. It is open 24/7.