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2166 Brighton Henrietta Townline Rd, Suite C, Rochester, NY, 14623, United States
Get directionsSue R 12/08/2023 Crew very prompt and professional. Roof looks great. Pricing was expensive but comparable with quotes from other area companies. Big job completed in two days. Found some nails in driveway after they left. Maybe should use a stronger magnet.
Business response:
Hi, Susan. Thank you for taking out time and sharing your valuable feedback. We are committed to continuous improvement of our service through the feedback we receive!
Very pleased with the work that was done they put a new ridge vent and a solar fan on the roof cause my house had to much insulation it had to breath and this also extends the life of my roof shingles thank you .
Business response:
Hi, Mike. Your feedback is highly appreciated. Thank you for the review!
Justin and Eli from Erie Roofing showed up to present all of the information anyone could require concerning the company they are employed with and quality of their product. After sealing the agreement to choose Erie to do the job, work went ahead as promised, timely and efficiently with a hard-working work crew and support staff. Results- happily accepted!
Business response:
Hi, Patricia. We are thrilled to learn that you had a positive experience with us!
Very professional and easy to work with. Would recommend to family, friends, and anyone else looking to have a new roof installed.
Business response:
Hi, Allen. Thanks for taking the time to share your positive experience. We truly appreciate it!
Presentation from company- 4 Communications from company- 2 Materials- 5 Installation supervisor/crew -5 Roof appearance and quality- 5 Job follow up- 1
Business response:
Thank you for your feedback, Robert. We appreciate your positive ratings for our materials, installation supervisor/crew, and roof appearance and quality. We apologize for any shortcomings in our presentation, communications, and job follow-up. We value your input and will strive to improve in these areas. If you have any further concerns, please don't hesitate to contact us at (800) 684-4628.
They had great communication right from the start and got me scheduled pretty quickly. I also liked that the sales guy wasn’t pushy. I really liked that they had the job completed in one day. I work from home so that was important to me. Hopefully I don’t have to in my lifetime but I would definitely call them again if needed. My roof looks great!
Business response:
Hi, Anna. These words go a long way, it motivates us to work even harder, thank you for the review!
We are very pleased with the work of Erie Home! Right from the start, when met with the sales rep who was very informative, personable, made sure all our questions were addressed. Ken, the installation manager followed up promptly to verify all the details of the work to be done and assured our satisfaction! The workers came early in the day and worked until completion of our new roof installation that day. The staff was courteous, respectful of our property and worked well together as a team to get the job done. We highly r... read more
Business response:
Hi, Karen. Thank you for taking the time to submit a review, we really appreciate it!
Very happy with Erie Home. The roof was done very quickly and the cleanup too. All the workers were very courteous and professional. Cameron addressed any questions and concerns we had.
Business response:
Hi, Deb. We are thrilled to learn that you had a positive experience with us!
To who it may concern, The two gentlemen who came over to give us a quote on our roofing project were phenomenal. They had all of the ducks in a row in regards to product samples and explaining what they do differently than other roofing companies. The pre-approval for financing took less than 24 hours to do. They will work with any kind of budget you may have. Scheduling of the project was easy as they had a lot of flexibility of when to perform it. Dumpster came the day before the project. Materials were dropped off the m... read more
Business response:
Hi, Stephanie. Your feedback is highly appreciated. Thank you for the review!
Erie Home has a 4.6 star rating with 1,044 reviews.
Erie Home is open now. It is open 24/7.