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Erie Home

4.7

About this business

Location details

2973 Interstate Street, Charlotte, NC, 28208, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.7293 reviews
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Syerria S.'s profile image
Syerria S. 
3 years ago

Very good work. Just bought a new house, and like many things stuff needs to be replaced. We got in touch, and the sales representatives were really helpful, they did so much, and got us a lot of deals and well as getting our monthly payments within our budgets. We were informed that it would be about 3 weeks out before getting the roof, we actually were able to get scheduled before that, which was great due to heavy storms that were coming in. I had someone check the roof after it was completed and they were satisfied w... read more

Business response:

Hi, Syerria. Thank you so much for leaving us an A+ review! 

James G.'s profile image
James G. 
3 years ago

Exceeded my expectations. I am very happy with my new roof and confident in the work that was done. 

Business response:

Hi, James. Your feedback is highly appreciated. Thank you for the review! 

Terry B.'s profile image
Terry B. 
3 years ago

We loved working with the sales staff from the Charlotte NC store. Craig arrived on time and carefully explained their roofing system and the products they installed. After we got down to the cost Craig then worked with us to find financing for our new roof. Our house didn't qualify for a metal roof and that was fine by me. Our house is very plain and out in the country so keeping the rain out was my main priority. The outstanding warranty on installation and materials sold me. We desperately needed a new roof! A date was se... read more

Business response:

Hi, Terry. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Helen B.'s profile image
Helen B. 
6 months ago

I think the roof is good. It’s not my “ thing. “ to know about roofs. The part that bothered me was it looked like you used illegals to do the work instead of people who need jobs who are citizens of the USA.. Am I wrong about that? Were those men citizens? Anyway , I think the colors I chose look very nice with the color of my house. 

Business response:

Hi, Helen. Thank you for your feedback. We are committed to continuous improvement of our service through the feedback we receive! 

Donald L.'s profile image
Donald L. 
3 years ago

After initial problems with communications, Erie Roofing completely resolved the issue I had with them. They were very responsive (thanks Todd), and because of my experience, I can recommend them as a contractor.  

Business response:

Hi, Donald. Thank you for taking out time and sharing your valuable feedback. We are committed to continuous improvement of our service through the feedback we receive! 

Donald L.'s profile image
Donald L. 
3 years ago

I am adding this addendum to my review today, as I have now been contacted and assured by Michael that the repair of my ceiling is in process, and I was further contacted by the person who will be managing the repair. The response was immediate and responsive, and I am pleased with the company's attitude towards resolving this. 

Business response:

Hi, Donald. Thank you for sharing your experience with us. 

Donald L.'s profile image
Donald L. 
3 years ago

I scheduled a roof estimate with Erie Roofing and two employees arrived on time on 02/28/22. While in my attic space looking at the condition of the roof wood, employee Michael Arroyo stepped through my ceiling, causing substantial damage. Photos were taken and I was assured this damage would be addressed ASAP. Two days later, I cannot contact anyone at Erie Roofing Charlotte, or the corporate office (spoke to person answering phone who moved me on to a "service rep" but no one answered, or called me back). I emailed det... read more

Business response:

Hi, Donald. We are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better, please get in touch with us at 1-800-684-4628, we want to know more!  

Frequently asked questions about Erie Home

How is Erie Home rated?

Erie Home has a 4.7 star rating with 293 reviews. 

When is Erie Home open?

Erie Home is closed now. It will open tomorrow at 8:30 a.m.