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Erie Home
- Roofing
- Olathe, KS
About this business
Location details
19000 West 158th Street, Suite G, Olathe, KS, 66062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Installers showed great craftsmanship. We love our new roof.
Business response:
Hi, Bernard. Thank you for taking the time to submit a review, we really appreciate it!
Excellent company. Both sales and installation was very professional. Extremely satisfied with the whole experience.
Business response:
Hi, Larry. Your feedback is highly appreciated. Thank you for the review!
Roof looks great. Concerns we had were taken care of the next day.
Business response:
Hi, Dowen96@kc.rr.com. Thank you for taking out time and sharing your experience with us.
From the moment I met Dalton from Erie Home I felt confident that I was dealing with a Company that was a legitimate powerhouse within the business of Metal roofing installation, his presentation was not only insightful it was an absolute MASTERCLASS in teaching someone the value and benefits of having a metal roof installed on your home. He understood the products from A to Z, how it was going to be installed, and answered every question I had without a stutter or hesitation, and guess what? everything he assured me, was 10... read more
Business response:
Hi, Preston. Thank you so much for leaving us an A+ review!
Had 2 solar exhaust fans put on the roof, very happy with them. Great job cleaning everything up. Hard working installer.
Business response:
Hi, Pat. We are thrilled to learn that you had a positive experience with us!
The roof is beautiful and the crew that installed this worked their tail off, very happy with the results!
Business response:
Hi, Chris. Thanks for taking the time to share your positive experience. We truly appreciate it!
The workers were very good. They worked fast, efficiently, and cleaned up great. The only problem was that we were told for over 1 week, including the day before that they would be here around 6:30. We got up at 6 and waited. When i called 3 hour later to inquire I was told that idhad been decided to do a different house first. The person said he did not want to call and bother us. We could have slept later with just a little courtesy. The team got here about 1:30 pm.
Business response:
Thank you for your wonderful feedback about our workers' efficiency and cleanup. We sincerely apologize for the scheduling miscommunication and delayed arrival.
The sales people were great. The roofing crew was great! Love everything. What I don't appreciate is being hounded every single day to leave this review after I've already left a review and done a survey. That gets really annoying!
Business response:
Your positive feedback means everything! We understand the review follow-ups became excessive. We'll improve our communication process.
Still no response on my $4000 gutter shields despite repeated calls.
Business response:
Hi, Robert. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss.
Frequently asked questions about Erie Home
How is Erie Home rated?
Erie Home has a 4.5 star rating with 453 reviews.
When is Erie Home open?
Erie Home is closed now. It will open at 9:00 a.m.