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Erie Home
- Roofing
- Olathe, KS
About this business
Location details
1562 East Spruce St, Suite G, Olathe, KS, 66061, United States
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The workers were very good. They worked fast, efficiently, and cleaned up great. The only problem was that we were told for over 1 week, including the day before that they would be here around 6:30. We got up at 6 and waited. When i called 3 hour later to inquire I was told that idhad been decided to do a different house first. The person said he did not want to call and bother us. We could have slept later with just a little courtesy. The team got here about 1:30 pm.
Business response:
Thank you for your wonderful feedback about our workers' efficiency and cleanup. We sincerely apologize for the scheduling miscommunication and delayed arrival.
The sales people were great. The roofing crew was great! Love everything. What I don't appreciate is being hounded every single day to leave this review after I've already left a review and done a survey. That gets really annoying!
Business response:
Your positive feedback means everything! We understand the review follow-ups became excessive. We'll improve our communication process.
Still no response on my $4000 gutter shields despite repeated calls.
Business response:
Hi, Robert. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please call us at 1-800-684-4628 so we can discuss.
Was very pleased with the installers I had a few little glitches not bad nothing terrible got it all taken care of got the yard cleaned up overall it was a pleasant experience
Business response:
Hi, Dana. Your feedback is highly appreciated. Thank you for the review!
Installers were exceptional they did a good job we only had one little glitch and it was okay it's a good company I believe I'd recommend them thank you so much for everything
Business response:
Hi, Dana. Thank you for taking out time and sharing your experience with us.
Frequently asked questions about Erie Home
How is Erie Home rated?
Erie Home has a 4.5 star rating with 539 reviews.
When is Erie Home open?
Erie Home is open now. It is open 24/7.