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Evans Toyota

4.6

About this business

Location details

515 W Coliseum Blvd, Fort Wayne, IN, 46808, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 7:00 p.m.
Tue7:30 a.m. to 6:30 p.m.
Wed7:30 a.m. to 7:00 p.m.
Thu7:30 a.m. to 6:30 p.m.
Fri7:30 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.63,619 reviews
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Margaret's profile image
Margaret 
9 years ago

Nice cozy waiting room Zach was the person that helped me on Saturday morning. He was very polite and patiently answered all of my questions. Zach used my coupon to give me the best deal and noted my worn front tires and helped me make an appointment to get new tires put on. I had my interior cleaned in May and the cleaning company took my rear mats out. I was not able to put them back in because it required that the rear seats of my van be taken out. Zach came outside, took the seats out and put both of my rear mats and the... read more

Business response:

Margaret, we are truly grateful for this awesome review! We are thrilled that Zach was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you and we look forward to the opportunity to service you in the future. Best regards, Evans Toyota Team 

Elizabeth's profile image
Elizabeth 
9 years ago

Evans Toyota- excellent sales and service! The staff was both friendly and knowledgeable. When I took my car in for its 25.000 miles check up, the work was completed within less than 24 hours. The bay doors even opened when I approached, so I just drove my car right in and got immediate service. Both Justin (who checked me in), and Cody(who checked me out, because Justin was working with another customer and they didn't want me to have to wait) explained the check up process as well as future recommendations. Everything was ... read more

Business response:

Thanks for your awesome review, Elizabeth! We're proud of our service technicians and are pleased that your service experience with Justin and Cody was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Take care! Evans Toyota Team 

Suzan's profile image
Suzan 
9 years ago

Great Experience Excellent customer service, nice waiting area, clean restrooms, free coffee, donuts, fruit, and great fresh cookies, loved the video the service technician sent 

Business response:

Thank you so much for taking the time to share your feedback with us, Suzan. Our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service and facilities. Feel free to visit us if you have any further needs. Take care. Evans Toyota Team 

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Sally 
9 years ago

Could not have asked for any improvements. Everything was just as it should have been from the employees, to the service, to the repairs. I especially appreciated the shuttle service and the 100,000 mile club discount. 

Business response:

Sally, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Evans Toyota Team 

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Amber 
9 years ago

Evans Toyota Service Center Very friendly and aimicable staff. Waiting area comfortable. The mechanics catch most problems with vehicle, but still miss some issues. 

Business response:

Thank you for taking the time to share your experience with us, Amber. We always appreciate any feedback. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. It was a pleasure to do business with you and we hope to see you again in the future. Take care! Evans Toyota Team 

Bill's profile image
Bill 
9 years ago

Great Service Everyone is friendly, the service is quickly performed. I like the new video of the vehicle while it is being serviced. 

Business response:

Thank you for your outstanding rating of our service department, Bill. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Drive safely. Evans Toyota Team 

Todd's profile image
Todd 
9 years ago

Great Service, Clean Easy to make the appointment online. I got right into the service bay, quick service, shuttle back to office was very quick and easy. 

Business response:

Todd, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Evans Toyota Team 

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Karla 
9 years ago

Recalls done well Easy night drop. Good pick up service when my car was done. Very polite to my 18 year old son who was the POC for me 

Business response:

Thank you for the feedback, Karla! One of our top priorities is exceptional customer care and we are proud that this was received during your time spent with us. If you need anything else please feel free to come back and visit us any time! Best, Evans Toyota Team 

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Jerusha 
9 years ago

Great service clearly explained My sales guy was awesome and did a great job, he made sure I was taken care of and that it was what I wanted!! 

Business response:

Jerusha, Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Evans Toyota Team 

Frequently asked questions about Evans Toyota

How is Evans Toyota rated?

Evans Toyota has a 4.6 star rating with 3,619 reviews. 

When is Evans Toyota open?

Evans Toyota is closed now. It will open at 8:00 a.m.