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Everdry Waterproofing of Upstate New York

4.9

About this business

Over 40 years of exceptional waterproofing, basement services and foundation repair in Rochester and Western NY With one of the most expansive service areas in New York, Everdry Waterproofing has worked hard over the past four decades to build a reputation of reliability, value and integrity. 

Location details

12 Pixley Industrial Parkway Door #34, Rochester, NY, 14624, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,680 reviews
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Pat N.'s profile image
5 years ago

I've been a customer for over 20 yrs.and Everdry had to replace the sump pump. They were very prompt and professional. 

Business response:

Pat, Your feedback is greatly appreciated. Thank you for your patronage and for taking the time to write your review! Best Regards, Everdry Waterproofing of Upstate NY 

Jim L.'s profile image
5 years ago

When I bought my home I knew there was a problem with occasional water in the basement. I tried solving with problem by improving grading and gutters which did not work. I had Everdry install their system and after a few additional modifications completely solved my water problem. I live in a wet area and have called for follow up service a few times and Everdry has always quickly resolved the problem. Iâ ve been an Everdry customer for over 20 years and would recommend their service. 

Business response:

Jim, We value your 20 plus years with us more than words can express, and it's a true honor to know we delivered the service you required. Your description of the dedicated, helpful service you've received from our team is truly wonderful to read, and we're glad you appreciate our efforts. Thank you so much for your five-star review and please know that we will continue working hard to make sure your experiences are always top-notch. Sincerely, Everdry Waterproofing of Upstate NY 

Marguerite M.'s profile image
Marguerite M. 
5 years ago

Everdry updated an old existing system and Installed an EZ Breathe filter. Professional job! Great workers and customer service. Very happy with this company. 

Business response:

Marguerite, Your recommendation and patronage are truly valued by our team. Please let us assure you that the pleasure of serving you is all ours, and we're honored that you hold such a high opinion of our location. Thank you, Everdry Waterproofing of Upstate NY 

Susan M.'s profile image
5 years ago

EVERDRY DID A GREAT JOB AND ELIMINATING THE MUSTY ODOR AND WATERPROOFED THE BASEMENT. I CAN NOW STORE ITEMS IN BASEMENT AND THEY WILL NOT MOLD OR GET WET. THE EMPLOYEES WERE GREAT AND TOOK GREAT CARE TO PUT DOWN FLOOR PROTECTION AND CLEANED UP AFTER THEMSELVES. 

Business response:

Susan, Your review has made our day, we truly appreciate you taking the time to share your glowing feedback the employees and about the service you received. Many Thanks, Everdry Waterproofing of upstate NY 

Daniel W.'s profile image
5 years ago

great product worked 100%. Great yearly maintenance program. 

Business response:

Daniel, We never lose sight of the fact that you, like all consumers, have other choices, so we thank you for taking the time to inform us of how we did. Sincerely, Everdry Waterproofing of Upstate NY 

Eugene C.'s profile image
5 years ago

Everdry installed a drainage system in our basement along with a backup water powered sump pump. They are extremely knowledgeable and professional and their response time to service calls is very fast. Our main pump stopped working while we were in the hospital for 3 nights. The back up pump SAVED us. If not for that our basement would have been filled with water. We called their service department and within 90 minutes they had someone at our door with a brand new pump to replace the faulty one. Unbelievable service and I c... read more

Business response:

Eugene, Thank you for relying upon us to deliver the product you needed, the service you required and for the five Star review. We appreciate you sharing your positive feedback. Our service team prides itself on consistently providing our customers with fast, friendly service and we are pleased to learn that we continue to achieve this goal. It is our pleasure to be of service to you and your family. Thank you for choosing us! Many Thanks, Everdry Waterproofing of Upstate NY 

Joan K.'s profile image
5 years ago

The work was thorough and we have been without water in our basement for several years. The backup system is reliable. The annual fee is small compared to the service received. Each time we have called they have been responsive and helpful. 

Business response:

Joan, Every review like yours helps us get the word out that we represent great value and caring service. Thank you. Best Regards, Everdry Waterproofing of Upstate NY 

Alexandria S.'s profile image
Alexandria S. 
5 years ago

The salesmen didnt tell us we would need to tear out some of the drywall in order to have those walls done....their words were "everything looks great and you dont need to do anything down here to prepare." We were informed by the work crew we needed to do that in order for those walls to be done and if we had known in advance we could have done so. Now we will have to have them come back out in the future to finish. That's why I gave 4 stars. As for the work itself the work crew was amazing! Very personable and worked effic... read more

Business response:

Alexandria, Thank you so much for reaching out to us, as this type of feedback helps us continue to improve our services. Please know these comments don't go unnoticed and we will be sharing your thoughts with the team to continue our goal of providing every homeowner with an exceptional experience. Respectfully yours, Everdry Waterproofing of Upstate NY 

Steve W.'s profile image
5 years ago

They were polite and worked so very hard. Our only issue was communication between the workers and us in all the steps and showing us how bad the tiles were cracked and plugged. Also, their cleanup was well, not the best but I guess when all was said and done, our basement is now way drier and has no smell whatsoever! So I guess putting aside all the mess and how they left our yard and garage and once all was done, it seems that the job was done as they said it would be... a dry and odorless basement and, wow is the new sump... read more

Business response:

Steve, We appreciate your conveying thoughts with fellow consumers who hopefully might be our future satisfied customers as well. As you probably realize, consumer reviews are the number one determinant for influencing other consumers. Thank you for choosing Us & welcome to the Everdry Family! Sincerely, Everdry Waterproofing of Upstate NY 

Frequently asked questions about Everdry Waterproofing of Upstate New York

How is Everdry Waterproofing of Upstate New York rated?

Everdry Waterproofing of Upstate New York has a 4.9 star rating with 1,680 reviews. 

When is Everdry Waterproofing of Upstate New York open?

Everdry Waterproofing of Upstate New York is closed now. It will open on Monday at 8:00 a.m.