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2 Evergreen Ave, Warwick, RI, 02888, United States
Get directionsWell let’s see I was scheduled for a service call on the phone I told them my issue and they set up the service I waited for a week that was you earliest appointment that’s fine I get it companies are busy so the morning of my appointment I received a text message saying my service tech would be there at 8:30-9:00 well after no one showed up at 9 I get another text saying the tech will be another 30 minutes to an hour .... I was getting a bit pissy because I have to go to work well they showed up with the music thumping they... read more
Evergreen Plumbing and Heating could improve by going out of business. Terrible service. On 10/26/18 I paid Evergreen $795.78 for a tune up and various repairs to my gas heating system. Then on 10/30/18 I had to have them come back to replace a zone valve. As an "ultimate member" they charged me $375.00 for less than an hour of work. When I tried to contact them they did not return my calls. Then after a year and a half of absolutely no contact, I suddenly received an email stating that I still owed them $375.00. What a bunc... read more
To whom it may concern and probably won't care but..I am not going to be rude because a friend, that recommended your business, is an acquaintance with the owner's son. But I need to tell you that I am totally unimpressed with your service. We set up the service for between 1 and 3 pm. I received a phone call at lunch saying it was closer to 3, which is fine. I then received a call at 2:45 now saying closer to 3:30, 3:45. Nobody showed up by 4 so i called. All of a sudden, two guys called out today, which wasn't mentioned... read more
Business response:
Frank, I do want to apologize to you for any inconvenience we may have caused you, We do not run our business that way and I do feel terrible that this has happened to you. I would really like to make it up to you. I am going to be addressing this matter with the appropriate parties. Please give us a call so we can make it up to you. Once again we are truly sorry.
Had a gas furnace issue just prior to Christmas and a tech was sent out to the house to review. After quickly telling me I needed a new furnace without looking at anything, he opened the door and diagnosed it as “a bad motherboard.” After going a few days without heat because it’s a Lennox board (not their fault on that) the tech came back and put the board in and I was charged $1,000. (Total time working on the furnace was about 30 minutes of you take out the hour on the phone smoking cigarettes in the van or backyard). 40... read more
Great work. But outrageously expensive! !330.00 for a 45 minute job! Never again. Get multiple quotes first.
First called 7:41 pm Thursday explained to answering service I'm in hospital wife and kids home with no heat! I was told a service tech will call me for more info.... no call 2nd call 8:24 pm they don't know why he didn't call they resend the order and say he'll call you in couple minutes....... no call 10:12 pm 3rd call I understand if you can't make it I'll call someone else so sorry Steve is calling you now ...... 8:00 am next day still no call back
Evergreen Plumbing & Heating Co., Inc. has a 4.1 star rating with 353 reviews.
Evergreen Plumbing & Heating Co., Inc. is open now. It is open 24/7.