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6425 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
while I had to wait for a part from a june visit, once I scheduled the install it was really good. Herb Levine helped get the vehicle in and out, answered every question and made it easy.
Business response:
We appreciate your patience while waiting for the part, and we're so glad to hear Herb made the installation process smooth once it arrived. It's wonderful to know he answered all your questions and got you in and out with easethank you for sharing your experience!
Everything was great. Service department was very nice. They forgot to put my Oreo tag renewal on the service manager was very apologetic and put one in the mail to me.
Business response:
We're so glad to hear you had a great experience with our service department and that the team took care of you promptly when the tag renewal was missed. We appreciate your understanding and are glad everything was resolved quicklythank you for sharing!
The Service Managers are always great and helpful. My issue with dash screen not booting was corrected with and upgrade of the software and is good. I think the car wash is better now than it use to be, is the vehicles could be dried after a wash, that would be a wonderful thing to not leave water spots on the vehicles.
Business response:
We're so glad to hear our service managers took great care of you and that the dash screen issue was resolved with the software upgrade. It's also wonderful to know you've noticed improvements with the car washwe appreciate your suggestion about drying to avoid water spots and will share it with our team. Thank you for your feedback and for trusting us with your vehicle!
Quick and easy no issues at all.
Business response:
We're so glad to hear your visit was quick, easy, and issue-freethat's exactly the kind of experience we love to provide. Thank you for sharing!
All Good with my last checkup.
Business response:
We're glad to hear everything went well with your last checkup! Thanks for trusting our team to keep your vehicle in great shape.
Decent workmanship but it takes entirely too long to get auto into their shop. They never hage loan cars available.
Business response:
Thank you for sharing your experience. We're glad to hear you were satisfied with the workmanship, but we're sorry about the delays in scheduling and the difficulty with loaner vehicle availability. That's not the level of convenience we want for our customers, and we'll be reviewing this with our team to improve.
Brad Anker is fantastic service manager
Business response:
We're so glad to hear Brad Anker made such a great impression! His dedication and leadership as a service manager truly help keep our team delivering the best care possible. We'll be sure to share your kind words with him. Thanks for choosing Ewing Buick GMC!
Alex was great. He made me feel comfortable about the service.
Business response:
We're so glad to hear Alex made you feel comfortable during your service visit! That kind of care and professionalism is exactly what we love to seethank you for sharing your experience.
Liked everything. Not sure I like this is the second time I got this and I have now filled out 2 of these. Also needs 25 characters. Stop. One per visit please!
Business response:
Thank you for sharing your thoughts and for taking the time to leave feedback more than once. We're glad to know you liked everything about your visit, and we appreciate your patience with the survey process. We'll be sure to pass your note along so we can work toward making it a smoother experience.
Ewing Buick GMC has a 4.7 star rating with 12,275 reviews.
Ewing Buick GMC is open now. It will close at 8:00 p.m.