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Ewing Buick GMC
- Car Dealers
- Plano, TX
About this business
Location details
6425 Dallas Pkwy, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 8:00 p.m. | |
| Tue | 09:00 a.m. to 8:00 p.m. | |
| Wed | 09:00 a.m. to 8:00 p.m. | |
| Thu | 09:00 a.m. to 8:00 p.m. | |
| Fri | 09:00 a.m. to 8:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Service was excellent, Herb kept me informed if progress
Business response:
We're so glad to hear Herb kept you updated throughout your visit and that your service experience was excellent. Clear communication and great care are what we strive for every daythank you for sharing!
Always great care and service
Business response:
Thank you for sharing this! We're so glad to know you always experience great care and excellent service with our teamthat's exactly what we strive to deliver every visit.
Everything about the process was great!
Business response:
We're so glad to hear everything about your experience went great! That's exactly the kind of process we aim to deliver for every customerthank you for sharing!
Love Ewing Buick GMC. Always great service and a clean atmosphere. Plenty of room to get work done while you wait.
Business response:
We love hearing this! Thank you for sharing your kind words about Ewing Buick GMC. It's great to know you always enjoy excellent service, a clean atmosphere, and plenty of space to stay productive while you wait. We appreciate your continued support!
Great overall experience. Very convenient and I was kept up to date throughout the service appointment.
Business response:
We're so glad to hear your service visit was convenient and that you were kept up to date throughout the process. That's exactly the kind of experience we aim to provide every timethank you for sharing!
Checked everything for our trip and fixed what needed to be done!
Business response:
We're glad to hear our team got your vehicle ready for the trip and took care of everything needed! Wishing you safe travels and plenty of great memories on the road ahead.
Everyone was so nice and friendly
Business response:
We're so glad to hear our team made your visit a friendly and welcoming one! Providing a positive experience is what we love to dothank you for sharing.
Brad Morris, was professional and assisted me with everything that I had an issue with. Service Managers are professional as always. There does seem to be a little bit of a drop off of the quality of service. Not that it is bad, but I never had any issues and now, my last two service appointments have been less than desirable.
Business response:
Thank you for sharing your experience. We're glad Brad Morris and our service managers were professional and helpful during your visit, though we're sorry to hear the overall service hasn't felt as strong in your last couple of appointments. That's not the consistency we strive for, and we'll be addressing this with our team to ensure your future visits return to the level of quality you expect.
Just went in for a routine oil change and tire rotation. The staff is very friendly and professional. My service rep Rhod, was most helpful as his knowledge of my vehicle and all related maintenance was wide and impressive. I really appreciated the time he took and his straight-forward answers. My only disappointment was that their system doesn't red-flag other items such as my battery which was almost 5 years old and needed to be replaced the very next day (unfortunately, at another GMC dealer close to my house). In all fai... read more
Business response:
Thank you for sharing such detailed feedback about your visit! We're so glad Rhod provided professional, knowledgeable, and straightforward service during your oil change and tire rotation. It's great to hear he made the experience helpful and positive. We also appreciate your note about the battery concernwe'll review this with our team to ensure we're doing everything we can to catch potential issues sooner. Thank you for trusting Ewing Buick GMC with your Sierra's care!
Frequently asked questions about Ewing Buick GMC
How is Ewing Buick GMC rated?
Ewing Buick GMC has a 4.7 star rating with 12,275 reviews.
When is Ewing Buick GMC open?
Ewing Buick GMC is open now. It will close at 8:00 p.m.