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Exclusive Furniture
- Furniture Stores
- Houston, TX
About this business
Location details
6900 Southwest Fwy, Houston, TX, 77074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I purchased a large leather sectional, 2 wood dinette sets and a bedroom set from EF in 2019, and I also purchased the warranty. Well, I tried to open a claim to get the motor replaced for the sofa because it stopped working and was denied, I also tried to have the finish on the wood table re-done, and was denied. This comes after the fact that I didn’t even receive my furniture until three months after I purchased it because of some mix-up. They push this warranty on you during the sales pitch and tell you all the ‘great’... read more
RecommendedEsta persona. Se Dise. En su página ser manager de. Este. Sitio me. Vendió una. Sala quiero reportar una. Estafa. Lo que me. Vendió. No solo llevo 5 a 6. Meces. Y se. Desarmó Ise. Un reclamo y me. Blokeo
I planned to purchase new furniture for my birthday, shopped at 4 locations I finally found what I really wanted. I took off work the whole day because dispatch could not give me a time I got rid of my furniture to make space. When the delivery drivers came to my home they did not know how to get it inside my home they spent 2 hours at my house. I had family and friend coming later that day I had no furniture for them to sit on. Israel dispatch supervisor told me he will send a special team lol. They rescheduled with me I to... read more
I planned to purchase new furniture for my birthday, shopped at 4 locations I finally found what I really wanted. I took off work the whole day because dispatch could not give me a time I got rid of my furniture to make space. When the delivery drivers came to my home they did not know how to get it inside my home they spent 2 hours at my house. I had family and friend coming later that day I had no furniture for them to sit on. Israel dispatch supervisor told me he will send a special team lol. They rescheduled with me I to... read more
They completely took advantage of me as a single Moms facing financial challenges! I absolutely do not recommend dealing with misleading companies that prey on women and children! Carlos the manager had an opportunity to make it right and instead offered to "make me a deal" after already swindling for a $800 mattress with no box spring! Go ahead a d delete this review because it reveals your nasty truth!
Exclusive. Furniture might have somewhat of a decent furniture and sales rep but they're not Honest!!!!! Sales rep NEVER went over their stupid policy if you decide to pick up furniture at warehouses make sure to check piece by piece before you sign off,otherwise, You're FUCK UP staying with the damaged furniture and they will not accept or exchange furniture back..... please be super careful with their stupid policy!!!! If you decide to get it delivery and "if they" damage it Supposedly they will cover it but I doub... read more
Extremely disappointed in the delivery methods when it comes to fixing the broken furniture for my daughter's bed, first they make a schedule for 11am to 4pm last Saturday, they bring the wrong part of the furniture, they later make another schedule from 1pm to 6pm they just called at 6:25 pm to tell me they will be here in "20 minutes". Not what I expected. Last but not least our seller told us that everything has a guarantee and that if we are not comfortable or did not like the beds snd furniture that we can change it if ... read more
I had the worst experience with this store. I am a first and last time customer. I bought a dining room table on 5-22 & was told they had to order it and that it would be in and delivered on my move date of 7-22. I never heard back from them so I called to confirm delivery and was told they don't know where my table it. My salesman Jimmy Montenegro was too busy to come to the phone and speak to me, I was told the manager was at lunch, I was transferred to corporate and they transferred me back to the store. I asked for a ref... read more
Salesman said they had what we wanted. Get to the warehouse and they give us something that's a different color. Now, no one can help change it. We already paid and they aren't holding up their end. They just want their money, it doesn't matter if you get exactly what you ordered and instead of a refund for not delivering what we ordered the manager tried to convince us to get store credit. For what? You don't have what I need. No email, no refund. This company seems to be training their people to not return money even if th... read more
Frequently asked questions about Exclusive Furniture
How is Exclusive Furniture rated?
Exclusive Furniture has a 4.7 star rating with 4,407 reviews.
When is Exclusive Furniture open?
Exclusive Furniture is open now. It will close at 9:00 p.m.