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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No water pressure The room was clean. Amenities were as expected for a budget hotel. Nothing fancy but nice enough for overnight. Water pressure was nearly nonexistent, shower handle was leaking making it worse.
Business response:
Dear Guest, Thank you for sharing your feedback. We are pleased you found the room clean and the amenities met your expectations. However, we sincerely apologize for the low water pressure and leaking shower handle, which impacted your stay. Guest comfort is important to us, and we will promptly address these maintenance concerns. Your feedback helps us improve, and we genuinely appreciate it. We hope to provide you with a better experience in the future. Sincerely, Hotel Management
Staff was very good
Good deal for the money
Business response:
Dear Larry,Thank you for including Extended Stay America in your travel plans. We're pleased to know you found your stay to be a good deal for the price. Our goal is to provide a comfortable and budget-friendly experience while ensuring guests have everything they need. We appreciate your feedback and look forward to your next visit.Sincerely,Hotel Management
Great stay It was great
Underwhelming My bed was just a mattress on a flimsy metal frame. Didn't fit properly move all around. Sheets are old and thin. Bath tub drain was broken. Breakfast was not really a breakfast it is just grab and go stuff which was all gone as people were grabbing handful of muffins and granola bars. Definitely get what you pay for at this one.
Business response:
Dear Guest, We appreciate you taking the time to share your feedback, and we sincerely apologize that your stay did not meet expectations. The concerns you mentioned, including the bed frame, linens, and bathroom drain, are important to us, and we will address them with our team to ensure improvements are made. We also regret that the breakfast options were not replenished as needed and understand how frustrating that must have been. Guest comfort and satisfaction are our priorities, and your feedback helps us enhance our se... read more
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 3.6 star rating with 1,492 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.