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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
People were constantly smoking and hanging out by the front doors. The elevator and 3rd floor halls smelled like Marijuana/cigarettes. Floors were pretty gross, I wouldn't take off my shoes, even in the room.
Business response:
Dear James, Thank you for your feedback. We sincerely apologize for the issues you encountered with smoking and unpleasant odors in the common areas. This is not reflective of our standards, and we are addressing these concerns with our team to ensure a cleaner and more comfortable environment for all guests. We also regret the condition of the floors and are taking steps to improve our cleaning practices. Your comments are valuable, and we appreciate you bringing these matters to our attention. We look forward to welcoming ... read more
The room smell liked smoke and had a hard time sleeping with smell:(
Business response:
Dear Stefanie, Thank you for sharing your feedback. We’re sorry to hear about the smoke smell in your room and the impact it had on your sleep. This is not the standard we aim to provide. We are addressing this issue with our housekeeping and maintenance teams to ensure that all rooms meet our cleanliness and comfort standards. Your comments are appreciated, and we hope to have the opportunity to offer you a better experience at Extended Stay America in the future. Sincerely,Hotel Management
Simple, quick in and out, okay for the money. Easy in and out. Suites had a microwave, fridge, sink and air conditioner. Back door was always propped open.
Nice property. Friendly staff. Bed was uncomfortable.
Business response:
Dear vernon, Thank you for your feedback. We’re glad you found our property nice and our staff friendly. We apologize for the discomfort you experienced with the bed. Your comfort is important to us, and we will review our bedding to ensure it meets our standards. We appreciate your comments and hope to provide you with a more comfortable stay at Extended Stay America on your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 896 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.