Extended Stay America - Akron - Copley - East

Margo 

on Expedia

11 years ago

Problem at Front Entrance The hotel was clean, safe, and the staff was pleasant. However, in the afternoons and evenings, a few of the guests congregated at the front entrance and smoked. They were there 2 of the three days that we spent there.It was annoying to have to walk through them. They were sometimes loud and we had to close the window of our room to avoid the noise and smoke smell. 

Anonymous 

on Expedia

11 years ago

Staff great/"Free" Internet not so great Decent for the price, staff friendly and professional. Rooms clean and comfortable but walls paper thin, one neighbor opening and closing drawers all night kept me awake. My main complaint is the quality of the internet connection. Most places when they say "free internet" it's free internet. Here, they turn it on just enough so you technically have a connection, but at dialup-like speeds. Of course they offer "premium" internet for an additional fee, which I assume would upgrade you ... read more

Eric 

on Expedia

11 years ago

Great location, worth $80, no more The staff was polite, the room was clean with the exception of several hairs. Simple breakfast for the morning. The real attraction is being close to the Fairlawn area; you can have a few drinks on the hill and walk back to your room. Restaurants and shopping are nearby. If you can get this hotel for $80 or less it's a deal. 

Cindy 

on Expedia

11 years ago

Very nice, neat and clean hotel!! Very well maintained, everything you needed was right there or close by! Felt very safe with security features, very clean and staff very helpful. Would highly recommend to anyone to stay there!! I spoke to an elderly woman who has lived there the last thirteen years, so you know it's got to be a good place!! We enjoyed it!! 

Chris 

on Expedia

11 years ago

A fair rating The only thing I could complain about is the location felt kind of isolated and the receptionist was kind of rude. Also I did a laundry load and the machine I used was broken. But not to worry I was re reimbursed for the lost money. That's about it. 

Kg 

on Expedia

11 years ago

Not a good front desk service very cheap breakfast 

Amanda 

on Expedia

11 years ago

Pretty much a horrible experience. The air conditioner didn't even work. We had it the lowest it could go and we were both still uncomfortable. Dishes weren't completely clean, there was food left on a fork. Just yuck!