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Extended Stay America - Akron - Copley - East
- Hotels
- Copley, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
185 Montrose W. Ave., Copley, OH, 44321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Reasonable price room that was updated and clean The front desk clerks was very friendly, the male from the evening and the women in the morning, The room was clean and updated. It appeared to be an older building that had been updated. I received a phone call after I checked into to determine if everything was fine. That was awesome. For the money you pay I would recommend staying here as I will stay here again.
Business response:
Thank you so much for posting a review of our property. I am so proud of our staff for providing you with excellent customer service. I’m thrilled that you found our hotel to be a great value! Once more thank you for posting the review. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Love this hotel. GREAT experience LOVE this hotel. Will always stay here and the price is PERFECT!!!!!!
Business response:
I want to thank you for taking the time to post a review of your experience with us. I'm so pleased to hear that you enjoyed your stay and found our hotel to be a great value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Weekend stay. Our stay was enjoyable, the service at the front desk was professional and polite. The only issue we had was with the grab and go breakfast. As per your advertisement we expected a real continental breakfast, not grab condiments off a cart in the front hallway.
Business response:
Thank you for taking the time to write a review of you stay. I’m glad that you enjoyed your stay here with us. I’m sorry that our grab-and-go breakfast did not meet your expectations. Your comments will be helpful as we continue to improve our breakfast offering. We look forward to seeing you stay with us again in the near future.
Clean, adequate room, good value Stayed overnight, clean, adequate room. Musty smell, slightly harsh neon lights. But for the price, this was a good value.
Business response:
Thank you for providing us with details of your stay. I sincerely apologize for the odor issues you experienced. Moving forward, I will make sure we are thoroughly inspecting rooms prior to guest arrivals. Still, I am glad to read that you found our hotel to be a good value. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. I do hope that you will return to our hotel, or any Extended Stay Hotels location in the future.
fun nice stay
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great experience.
Loved it!
room was clean pillows was to soft overall good stay would go back
Business response:
Terry - It is so rewarding to read that you had a positive stay with us. I am proud of our team. Thanks to your feedback, we can continue to work on providing exceptional stay for all our guest. Once again, thank you for posting your review. We look forward to having you visit with us again in the near future.
Wouldn't stay in this hotel again.... We checked in on the evening of 8/14 for our 11th Wedding Anniversary. I surprised my husband with a trip to Canton to visit the PFHOF. We got to the check in counter and we stood there for a about 10 minutes waiting to check in. Once the person realized we were there...they began talking to us from behind a wall...where the office is. We had no personal interaction what so ever until we needed to sign the paperwork. Everything was from behind a wall she was sitting behind. She wasn't a ... read more
Business response:
Thank you for your review of your stay. I sincerely apologize that your experience was not to your expectations. In response to your feedback, I will make sure we are retraining our staff and clearly explaining our amenities moving forward. Thank you again for providing us with your feedback.
Frequently asked questions about Extended Stay America - Akron - Copley - East
How is Extended Stay America - Akron - Copley - East rated?
Extended Stay America - Akron - Copley - East has a 4.3 star rating with 992 reviews.
When is Extended Stay America - Akron - Copley - East open?
Extended Stay America - Akron - Copley - East is open now. It will close tomorrow at 12:00 a.m.