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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Going downhill We have stayed here in the past and it was quite nice. It is starting to go down. The pillows were lumpy which gave me a sore neck. The towel bar was missing so no where to hang towels. No do not disturb signs. The site said you could get a bag of breakfast to go. That was misleading. It was a very limited choice of granola bars or muffins. No coffee pot in the room. They require an ID for every adult in the room to see if you’ve been kicked out before. Although I understand the meaning behind this it kind of ... read more
Business response:
Dear Eilene, Thank you for your continued loyalty as a returning guest. We sincerely apologize for not meeting your expectations with our grab-and-go breakfast and amenities. Your comments are invaluable, and we will consider them for future enhancements. We understand the importance of well-stocked amenities and offer in-room items at our front desk upon request. Your insights guide our improvements, and we hope you reconsider, giving us another chance to provide the quality stay you've previously enjoyed.Sincerely,Hotel Ma... read more
Business response:
Dear Cristina, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Ot was ok the tv didnt work nor did the phone the neighborrs fough 3 of 4 days at late hours 2 to4 am we up listening to the commotion whilst nothing is done. The sink havd residue from last renters food and disposal of food and trash inside.Though overall it was ok.
Business response:
Dear LATONYA, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations or also our high standards. Your comments have helped us identify areas where we may need additional attention, and we will take any necessary action. We hope you will consider giving us another chance to show you the hospitality we are known for. Thank you.Sincerely,Hotel Management
Location and service, great.
Business response:
Dear Eduardo, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Business response:
Dear Shawna, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Waved pet fee because we didn't have the money
Business response:
Dear Dawn, Thank you for choosing Extended Stay America for your stay and sharing your feedback. We're delighted that we could accommodate your situation by waiving the pet fee. We aim to ensure our guests have a positive experience and appreciate your kind words. Please let us know if there's anything else we can do to enhance your stay. Thank you for choosing us, and we look forward to an even better experience in the future.Sincerely,Hotel Management
Business response:
Dear Floyd, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Business response:
Dear Rebecca, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,663 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.