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Extended Stay America - Albuquerque - Airport
- Hotels
- Albuquerque, NM
About this business
Extended Stay America Hotel Albuquerque - Airport is located at 2321 International Ave SE, Albuquerque, NM. This business specializes in Hotels & Motels and Other Lodging.
Location details
2321 International Ave. S.E., Albuquerque, NM, 87106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfy bed but trash everywhere There was trash everywhere in the walkways. The carpet in the room was dirty. It was hard to imagine the room was actually cleaned very well. The man at the desk was very friendly and the bed and pillows were very comfortable!
Business response:
Dear Sarah, Thank you for choosing our hotel and taking the time to share your feedback. We are genuinely pleased to note the positive aspects of our hotel that you highlighted. Nevertheless, we sincerely apologize if any issues detracted from the perfection of your experience. We are currently conducting a thorough review of our housekeeping procedures to ensure that we consistently adhere to the highest standards of cleanliness. Your input is greatly appreciated, and we look forward to welcoming you back and providing you ... read more
I really liked the room. It was clean and comfortable.
Business response:
Dear Larry, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Business response:
Dear Lady, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
Thank you Jesus
Business response:
Dear Garrett, Thank you very much for taking the time to tell us about your stay. We are glad to hear you enjoyed your stay and that our staff were able to provide you with a pleasant experience. Thank you for being our guest and we look forward to any future stays. Sincerely, Hotel Management
I liked that it has a kitchen. Staff was very helpful and friendly.
Business response:
Dear Peggy, Thank you very much for taking the time to tell us about your stay. We are glad to hear you enjoyed your stay and that our staff were able to provide you with a pleasant experience. Thank you for being our guest and we look forward to any future stays. Sincerely, Hotel Management
Nice view
Business response:
Dear Peggy, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Front desk clerk needs to slow down and speak up when addressing customers, couldn't understand half of what he said. Lots of people just sitting in cars on the backside of the property at all hours of the day and night. Won't be back.
Business response:
Dear Bruce, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide exceptional hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services in the future. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.Sincerely,Hotel Management
Cheap and creepy Room didnt make me feel safe
Business response:
Dear Renee, Thank you for sharing your recent review of our hotel. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. The comfort and safety of our guests remain our foremost priorities, and we deeply regret any inconvenience you may have encountered. Please be assured that we maintain round-the-clock security on our premises to ensure the safety of all our guests. Your satisfaction is of utmost import... read more
The people from front desk were very nice. Elevators are super dirty and scary.
Business response:
Dear Liliana, Thank you for taking the time to share your feedback about your recent visit. It is wonderful to know that our front desk associates and our thoughtful associates left a lasting impression. However, we are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. Cleanliness is paramount to us, and we will ensure that our team pays closer attention to this aspect, thereby enhancing the overall guest experience in the future. We hope you will give us another t... read more
Frequently asked questions about Extended Stay America - Albuquerque - Airport
How is Extended Stay America - Albuquerque - Airport rated?
Extended Stay America - Albuquerque - Airport has a 4.2 star rating with 1,663 reviews.
When is Extended Stay America - Albuquerque - Airport open?
Extended Stay America - Albuquerque - Airport is open now. It will close tomorrow at 12:00 a.m.